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Validating XP Home RRS feed

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    I've just reinstalled XP home on a freinds laptop (they hadn't ran any updated for years, and got infected). When I enter the product key from the sticker on the underside of the laptop, Windows doesn't like it. WGA Diagnostics as follows:

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-B3M6H-843JG-FPT83
    Windows Product Key Hash: 2mjS9ogPIAsnG4iZc0FTrStaiXA=
    Windows Product ID: 76477-OEM-2155413-46193
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {B3320803-179D-4B3F-8AD2-377C6C4392F5}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B3320803-179D-4B3F-8AD2-377C6C4392F5}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FPT83</PKey><PID>76477-OEM-2155413-46193</PID><PIDType>3</PIDType><SID>S-1-5-21-682003330-299502267-839522115</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>Amilo L Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1.05   </Version><SMBIOSVersion major="2" minor="3"/><Date>20040227000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2C6A3307018400D2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Saturday, August 18, 2007 10:04 PM

Answers

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    Stingray,

     

    Please activate Windows XP by calling a Microsoft customer service representative. The Activation Wizard displays the toll free number that you can dial.

     

    To contact a Microsoft customer service representative and activate Windows by phone, follow these steps:

     

    1. Click “Start”, point to” All Programs”, point to “Accessories”, point to” System Tools”, and then click “Activate Windows”.
    Or, click the Windows Activation icon in the notification area.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.

    3. Click “Read the Windows Product Activation Privacy Statement”, click “Back”, and then click “Next”
    4. Follow the steps in the Activate Windows by phone dialog box and then click “Next”.
    Note:  The number appears now and differs based on the location that you select.

    5. Once activation is completed and you receive the following message, click “OK”.
    You have successfully activated your copy of Windows.
    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890
    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851.If you are done with the activation, kindly proceed in validating the copy of your software by going to http://www.microsoft.com/genuine .  Click “Validate Windows” button.
    Please post again if you need further assistance. Thank you.


    Thank you

    Stephen Holm, MS
    WGA Forum Manager

     

    Monday, August 20, 2007 7:56 PM