Hi all,
last night I removed Vista RC1 because it made a mess of my dual boot laptop. (Vista - XP Pro). My installation of XP was also damaged so I needed to reinstall XP (and Office 2k3) as well.
The thing is, now, that XP won't activate but Office 2003 did. I can't find the problem, since I have the genuine cd and product key before me.
I tried to contact the (Dutch) customer support, but they informed me that the product key I gave was registered as XP Media Center Edition instead of XP Pro. We had quite a discussion going on, but the woman on the phone refused to help me. So now I'm stuck.
Anyone who can help me?
Diagnostic Report (1.5.0545.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Windows Product Key: *****-*****-BRK2P-7PYTG-WM4RW
Windows Product Key Hash: hS4DEWpd5M2KFocAgQtgqlbpZbI=
Windows Product ID: 76396-015-6871472-22531
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: dd2855fc-d893-41e0-931e-f207ec03dbe5
Is Admin: Yes
AutoDial:
Registry: 0x0
WGA Version: Registered, 1.5.540.0
Signed By: Microsoft
Validation Diagnostic:
Resolution Status: N/A
System Scan Data-->
Scan: Complete
Cryptography: Complete
Notifications Data-->
Cached Result: 1
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 100
Office Diagnostics:
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>dd2855fc-d893-41e0-931e-f207ec03dbe5</UGUID><Version>1.5.0545.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-WM4RW</PKey><PID>76396-015-6871472-22531</PID><PIDType>5</PIDType><SID>S-1-5-21-1801674531-1078145449-725345543</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A80</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.50</Version><SMBIOSVersion major="2" minor="34"/><Date>20060111000000.000000+000</Date></BIOS><HWID>16E83F07018400D2</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91110413-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Editie 2003</Name><Ver>11</Ver><Val>DC36F42FA4ADD2</Val><Hash>ToznQtC53rHQRX8hljsealXZP1Y=</Hash><Pid>73050-745-5628511-57525</Pid></Product></Products></Office></Software></GenuineResults>
