Virus and problem with windows onecare RRS feed

  • Question

  • I am currently experiencing problems with my other laptop. As i searched for a topic on google my computer crashed with a virus, it told me to "immediently download security tool". I do have windows one care on my computer but now i cannot access it because i downloaded this security tool. Was this the correct thing to do, or what should i have done. There is still a box in the bottom right hand corner saying "trying to access credit card details". Could you advise me on what to do

    Thanks Liz

    Sunday, November 15, 2009 12:21 PM