HUP microsoft project pro 2010 instalation key problem RRS feed

  • Question

  • I purchased and downloaded a copy of Microsoft Project Pro 2010 with the home user program (HUP).  During installation the dialog bos with a title of "Microsoft Project Standard 2010" askes for entery of the product key.  I have entered the key from the confirmation e-mail and I am sure that it is correctly typed.  I also copied and pasted it in.  multiple times after checking it comes back saying the key is invalid.

    I am installing this at home on my laptop with XP pro SP3.  Microsoft office (word & excel 97).

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-6T3GV-WHVD9-QJ366
    Windows Product Key Hash: kIzV2ET5UClDbsvHftouGQIF+mc=
    Windows Product ID: 76487-OEM-2247625-68346
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {686938FC-F4FF-482E-B8B7-8FA7779B3B35}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{686938FC-F4FF-482E-B8B7-8FA7779B3B35}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QJ366</PKey><PID>76487-OEM-2247625-68346</PID><PIDType>3</PIDType><SID>S-1-5-21-839522115-436374069-2146926659</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Latitude D800                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20040112000000.000000+000</Date></BIOS><HWID>75043907018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version=""/><File Name="WgaLogon.dll" Version=""/><File Name="OGAAddin.dll" Version=""/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->

    Windows Activation Technologies-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 18FDD:Dell Inc|18FDD:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->


    Friday, May 28, 2010 4:07 AM


All replies

  • Hello jhawk89,

    Welcome to the HUP Customer Support Contact Us page:  https://www.microsofthup.com/hupus/contactus.aspx

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, May 28, 2010 10:12 AM
  • From whom did you obtain your copy of Microsoft Project Pro 2010 from?  According to Microsoft, this software will not be released for sale until June 15, 2010.
    Carey Frisch
    Friday, May 28, 2010 3:54 PM