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not genuine windows RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Cryptographic Errors Detected
    Detailed Status: N/A
    Windows Product Key: *****-*****-FBYWD-74X3W-MJ48Y
    Windows Product Key Hash: dSaMsNF+tJ56ii8Os9n6PMYKURA=
    Windows Product ID: 76477-OEM-2156597-34192
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: 4cdbaaf3-40d1-4bc7-83d8-0a2f31a42a5e
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.708.0
    Signed By: N/A, hr = 0x800b0001
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: Cryptographic Errors Detected

    Notifications Data-->
    Cached Result: 5
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: N/A, hr = 0x800b0001
    WgaLogon.dll Signed By: N/A, hr = 0x800b0001

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe
    File Mismatch: C:\WINDOWS\system32\licdll.dll
    File Mismatch: C:\WINDOWS\system32\dpcdll.dll
    File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe
    File Mismatch: C:\WINDOWS\system32\ntdll.dll
    File Mismatch: C:\WINDOWS\system32\kernel32.dll
    File Mismatch: C:\WINDOWS\system32\crypt32.dll
    File Mismatch: C:\WINDOWS\system32\advapi32.dll
    File Mismatch: C:\WINDOWS\system32\setupapi.dll
    File Mismatch: C:\WINDOWS\system32\pidgen.dll
    File Mismatch: C:\WINDOWS\system32\oembios.bin
    File Mismatch: C:\WINDOWS\system32\oembios.dat
    File Mismatch: C:\WINDOWS\system32\oembios.sig
    File Mismatch: C:\WINDOWS\system32\syssetup.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>4cdbaaf3-40d1-4bc7-83d8-0a2f31a42a5e</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-MJ48Y</PKey><PID>76477-OEM-2156597-34192</PID><PIDType>3</PIDType><SID>S-1-5-21-746137067-1202660629-839522115</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>D1740</Model></SYSTEM><BIOS><Manufacturer>FUJITSU SIEMENS // Phoenix Technologies Ltd.</Manufacturer><Version>5.00 R1.05.1740                 </Version><SMBIOSVersion major="2" minor="31"/><Date>20040802000000.000000+000</Date></BIOS><HWID>176E374F01842052</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Friday, March 9, 2007 7:11 PM

Answers

  • Hi tay30_0 ,

      Your Windows is Genuine. The problem is with Cryptographic service on your computer. The Cryptographic service is used by Windows Genuine Advantage to read the Digital Signatures of files on your computer. If the Cryptographic have errors (as seen in your Diagnostic Report "Validation Status: Cryptographic Errors Detected") WGA can not Validate your Genuine status.

      There is a very easy fix for this. Go to http://www.microsoft.com/Genuine/diag/ and click the “Start Diagnostic" button. If the tool finds any issues, click the "Resolve Now" button. The tool will, most likely, resolve the issue on it's own or will provide you further instructions.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
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    Friday, March 9, 2007 8:30 PM