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Cannot Qualify a Lead in CRM 2011 RRS feed

  • Question

  • Hi,

    This is for Online CRM 2011 and noticed this after recent updates.

    I can 'Qualify' a lead from a view or a subgrid without opening the record smoothly. But when I open a Lead record and click on 'Qualify', nothing happens. The error noticed is "Unable to get value of property "id". object is null or undefined". On debugging found the error is due to this line "Mscrm.FormControlInputBehavior.GetBehavior($get("crmForm").transactioncurrencyid.id)"-- so it wasn't able to find the CURRENCY id as this field was removed from the Lead form.

    Placed the Currency field on the Lead form and I could qualify the lead smoothly. Is this a bug from CRM?


    Chandana Koppula

    Thursday, January 24, 2013 5:44 PM

Answers

  • Chandana,

    The bug is filed in the product database and is being worked upon.Meanwhile you can try customizing the form and add the transactioncurrencyfield in hidden format, and it can unblock you.

    Thanks.

    Thursday, January 24, 2013 6:10 PM

All replies

  • Chandana,

    The bug is filed in the product database and is being worked upon.Meanwhile you can try customizing the form and add the transactioncurrencyfield in hidden format, and it can unblock you.

    Thanks.

    Thursday, January 24, 2013 6:10 PM
  • Thank you Sonal

    Chandana Koppula

    Friday, January 25, 2013 1:36 AM
  • Hi, I tried it but I cannot still qualify Leads. Do I have to enter a specific name of that Field?

    Thank you, Josef

    Monday, March 25, 2013 12:46 PM