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I downloaded the UltimateSteal and my MS Office states it's not genuine. RRS feed

  • Question

  • I am having the same problem.  I downloaded the ultimate steal and my ms office states it's not genuine.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {81D1EB84-0FD7-4849-AE82-B75137E769CC}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Ultimate 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Kai\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{81D1EB84-0FD7-4849-AE82-B75137E769CC}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-105586571-767500428-3830839831</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090225000000.000000+000</Date></BIOS><HWID>4E303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65806</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>A1D357C5A04FF7C</Val><Hash>h2ZiApJcZwnNu7Sz5MbFRASN44w=</Hash><Pid>81608-958-5705164-65306</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500204-02-1033-6001.0000-1142009
    Installation ID: 011510927550372261632861930701595733062883985291326422
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: B9HD2
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEAeqgydGD92jPW1HYOKB/y9FRtyjNYP6xWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M09   
      FACP   DELL    M09   
      HPET   DELL    M09   
      MCFG   DELL    M09   
      SLIC   DELL    M09   
      SSDT   PmRef  CpuPm


    My Product Key (FPP): XXXXX-XXXXX-XXXXX-W364M-XHBX6

    Thanks for any assistance you can provide!
    K Mason

    • Split by Carey FrischMVP Wednesday, October 14, 2009 1:08 PM Moved to relevant category
    • Edited by Carey FrischMVP Wednesday, October 14, 2009 1:09 PM Edited exposed product key
    Wednesday, October 14, 2009 5:52 AM

Answers

  • Hello kaim00,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Ultimate 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    The mgadiag report is telling us that you have two installations of Office on your Dell computer.  There is a nongenuine Volume Licensing edition of Office Enterprise 2007, and that installation was done with an Invalid Volume Licensing Key.  You also have a retail license installation of Office Ultimate 2007, but that is showing as not yet activated.

    The nongenuine installation of Office Enterprise 2007 is causing the nongenuine Notices to be displayed on your computer.

    Please try uninstalling Office Enterprise from the Control Panel>Programs applet.

    If you have already tried uninstalling Office Enterprise from the Programs applet, it seem that such uninstallation was not successful.  Could you try the automated Microsoft FixIt in this MS KB http://support.microsoft.com/kb/971179/ to see if it can get the job done?  Use the FixIt ONLY if the uninstalling from Control Panel did not work.

    Assuming it does, upon completion, restart the computer twice.

    Then from the Start menu, go to Microsoft Office Ultimate 2007 and open Word.  At that point, the Activation Wizard should take over and help you automatically activate Office Ultimate 2007.

    If the Activation Wizard does not automatically start, click on the Office button>Word Options>Resources>Activate Office to start the Wizard, then activate online normally.

    After activation, restart the computer and visit www.micosoft.com/genuine and click on the Validate Office button to clear the OGA Notifier cache and to Valiate your retail license installation of Office Ultimate 2007.

    Finally, run Windows Updates to get all the Service Packs and updates for Office Ultimate 2007.

    Please come back here to let us know if the above steps worked for you :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 7:52 PM
    Wednesday, October 14, 2009 2:30 PM

All replies

  • I am having the same problem and it is tedious and taking too much time to try and solve..  does anyone have a solution yet ?
    Wednesday, October 14, 2009 8:22 AM
  • I am having the same problem and it is tedious and taking too much time to try and solve..  does anyone have a solution yet ?

    To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post. 

    Thank you!


    Carey Frisch
    Wednesday, October 14, 2009 1:10 PM
  • Hello kaim00,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Ultimate 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    The mgadiag report is telling us that you have two installations of Office on your Dell computer.  There is a nongenuine Volume Licensing edition of Office Enterprise 2007, and that installation was done with an Invalid Volume Licensing Key.  You also have a retail license installation of Office Ultimate 2007, but that is showing as not yet activated.

    The nongenuine installation of Office Enterprise 2007 is causing the nongenuine Notices to be displayed on your computer.

    Please try uninstalling Office Enterprise from the Control Panel>Programs applet.

    If you have already tried uninstalling Office Enterprise from the Programs applet, it seem that such uninstallation was not successful.  Could you try the automated Microsoft FixIt in this MS KB http://support.microsoft.com/kb/971179/ to see if it can get the job done?  Use the FixIt ONLY if the uninstalling from Control Panel did not work.

    Assuming it does, upon completion, restart the computer twice.

    Then from the Start menu, go to Microsoft Office Ultimate 2007 and open Word.  At that point, the Activation Wizard should take over and help you automatically activate Office Ultimate 2007.

    If the Activation Wizard does not automatically start, click on the Office button>Word Options>Resources>Activate Office to start the Wizard, then activate online normally.

    After activation, restart the computer and visit www.micosoft.com/genuine and click on the Validate Office button to clear the OGA Notifier cache and to Valiate your retail license installation of Office Ultimate 2007.

    Finally, run Windows Updates to get all the Service Packs and updates for Office Ultimate 2007.

    Please come back here to let us know if the above steps worked for you :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 7:52 PM
    Wednesday, October 14, 2009 2:30 PM
  • Hi Dan

    i had the same exact problem as Kami. i had installed microsoft enterprise which was counterfeit, and ultimate steal afterwards. i was getting not genuine notifications. i tried to uninstall via control panel but that did not work

    so i used microsoft fix it to remove both ultimate and enterprise. i then restarted my computer and then re installed ultimate steal.

    it just finished installing and it was successful. i then went to microsoft genuine and validated my office and my windows and they both passed i still have not restarted my pc.

    so thanks for your tips they worked 100%

    but is there a chance of restarting my computer that when i reload office it might say this office is not genuine. ?????

    thanks again Daniera xXx
    Thursday, November 26, 2009 4:53 PM
  • Hello Daniera xXx,

    Occasionally the license file from the old nongenuine installation of Office will create confusion with the OGA Notifications Utility...it will see the old license file hanging around after the nongenuine Office was uninstalled and then think it is still there and then start showing nongenuine notices.

    I'm pretty sure the MS FixIt that "deep uninstalls" Office deletes any old license files that it finds, so I don't think you'll run into this issue.

    But if you do, post back and we'll try our best to help you out! :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, November 27, 2009 4:28 PM