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Can't Validate Home and Student Office 2007 on Daughter's Desktop RRS feed

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    I downloaded and installed Student 2007 on my daughter's laptop and desktop but the desktop computer will not validate it.  Any help?

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-8MVRQ-HQHD2-WDPMD
    Windows Product Key Hash: dsPl0n5Jei1nPlm2IYd+AzL8zb8=
    Windows Product ID: 55277-OEM-2146976-90849
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {7B0AD757-6C2F-408F-B707-E344836803B9}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7B0AD757-6C2F-408F-B707-E344836803B9}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WDPMD</PKey><PID>55277-OEM-2146976-90849</PID><PIDType>3</PIDType><SID>S-1-5-21-1957994488-1757981266-1801674531</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020909000000.000000+000</Date></BIOS><HWID>C70033D70184A063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.18.5"/><File Name="WgaLogon.dll" Version="1.7.18.5"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17820</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>3004997E7A8DF7A</Val><Hash>c6bSukzataFflRIo98g1xV19dVI=</Hash><Pid>81608-957-3677093-65704</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1C047:Elitegroup Computer Systems Co Ltd
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A


     



     



    Thursday, February 19, 2009 7:05 PM

Answers

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    Good Morning Clausurch,

        Thank you for visiting the Windows Genuine Advantage (WGA) program forum. I understand the inconvenience you are currently experiencing. We have seen numerous issues from customers who were provided a Volume License Key (VLK) on their computer that has either been blocked by Microsoft or generated by a fake product key code generator. WGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and WGA is constantly refreshing its database with these newly identified product keys and immediately blocks them. 

    Right now, your computer has a Volume License (VL) edition of Office XP Professional with FrontPage identified. Below is an extract taken from the MGA Diagnostic results you provided to us:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1



    As a rule, VL editions should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.  Clausurch if this is a corporate system please ask your systems administrator to logon to the eOpen site (https://eopen.microsoft.com/EN/default.asp) and confirm what your company’s assigned VLK. If this computer is not a corporate system please uninstall Office XP Professional with FrontPage. Next please restart your computer and try to Validate once again.



    Take care,

    Stephen

    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, February 19, 2009 7:24 PM
    • Unmarked as answer by Stephen Holm Thursday, February 19, 2009 11:29 PM
    • Edited by Stephen Holm Thursday, February 19, 2009 11:29 PM
    • Marked as answer by Stephen Holm Friday, February 20, 2009 11:29 PM
    Thursday, February 19, 2009 7:23 PM
  • Question
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    Great! Glad we were able to get you back running :-).



    Take care,


    Stephen
    Stephen Holm
    • Marked as answer by Stephen Holm Friday, February 20, 2009 11:29 PM
    Thursday, February 19, 2009 9:13 PM

All replies

  • Question
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    Good Morning Clausurch,

        Thank you for visiting the Windows Genuine Advantage (WGA) program forum. I understand the inconvenience you are currently experiencing. We have seen numerous issues from customers who were provided a Volume License Key (VLK) on their computer that has either been blocked by Microsoft or generated by a fake product key code generator. WGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and WGA is constantly refreshing its database with these newly identified product keys and immediately blocks them. 

    Right now, your computer has a Volume License (VL) edition of Office XP Professional with FrontPage identified. Below is an extract taken from the MGA Diagnostic results you provided to us:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1



    As a rule, VL editions should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.  Clausurch if this is a corporate system please ask your systems administrator to logon to the eOpen site (https://eopen.microsoft.com/EN/default.asp) and confirm what your company’s assigned VLK. If this computer is not a corporate system please uninstall Office XP Professional with FrontPage. Next please restart your computer and try to Validate once again.



    Take care,

    Stephen

    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, February 19, 2009 7:24 PM
    • Unmarked as answer by Stephen Holm Thursday, February 19, 2009 11:29 PM
    • Edited by Stephen Holm Thursday, February 19, 2009 11:29 PM
    • Marked as answer by Stephen Holm Friday, February 20, 2009 11:29 PM
    Thursday, February 19, 2009 7:23 PM
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    Thanks!  Worked like a charm.  I thought this was uninstalled when Ultimate 2007 was installed.
    Thursday, February 19, 2009 8:27 PM
  • Question
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    Great! Glad we were able to get you back running :-).



    Take care,


    Stephen
    Stephen Holm
    • Marked as answer by Stephen Holm Friday, February 20, 2009 11:29 PM
    Thursday, February 19, 2009 9:13 PM