Answered by:
Windows 7 saying I need to validate after I activate

Question
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I've been using Windows 7 for a while now, and it suddenly says that it's not genuine. So I enter my product key, and now it says that I need to validate it.
Though I bought it. Do I need to buy it again?Sunday, February 13, 2011 1:33 AM
Answers
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Thread Summery:
*We have a computer that has a Windows 7 install using an OEM SLP key but the key is unable to Self-Activate the Windows because the required OEMM Bios Flag is not present.
*The computer has a CoA sticker containing a Key that is not being accepted by Windows, for unknown reasons.
*This CoA Key is most likely Genuine however, I am unable to confirm it (thru the Forums) because you do not want to post a full Product key in a Public Forum.
At this point KK9RC has a few options:1) Reinstall Windows using the disks included with the Computer and the Product key listed on the CoA sticker.
or
2) Contact Microsoft Assisted Support either using the link provided by Carey (for Chat Based Support) or one of the below links (for Phone based support) in the hope they can supply a resolution that doesn't require reinstalling:
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0Thank you,
Darin MS- Marked as answer by Darin Smith MS Wednesday, February 16, 2011 11:48 PM
Wednesday, February 16, 2011 11:48 PM
All replies
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The standard request on this subject is:
In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.
someone will look at the the report and try to diagnose the problem.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Sunday, February 13, 2011 2:42 AMAnswerer -
Cbarnhost,
Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->
Validation Code: 50Cached Online Validation Code: 0xc004c4a7Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=Windows Product ID: 00359-OEM-8992687-00006Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.1.7600.2.00010300.0.0.003ID: {4E07872D-5F14-4015-99F1-FD386379CC89}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 Home PremiumArchitecture: 0x00000009Build lab: 7600.win7_rtm.090713-1255TTS Error:Validation Diagnostic:Resolution Status: N/A
Vista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Users\Kaillus\AppData\Local\Google\Chrome\Application\chrome.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->Office Details: <GenuineResults><MachineData><UGUID>{4E07872D-5F14-4015-99F1-FD386379CC89}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3595888565-4058379472-4066470563</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1403 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100820000000.000000+000</Date></BIOS><HWID>21B93607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium editionDescription: Windows Operating System - Windows(R) 7, OEM_SLP channelActivation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64Application ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00359-00178-926-800006-02-1033-7600.0000-0432011Installation ID: 006743924820048356486534996213476842637064732195905332Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340Partial Product Key: 7QJB7License Status: NotificationNotification Reason: 0xC004F200 (non-genuine).Remaining Windows rearm count: 3Trusted time: 2/12/2011 9:35:23 PM
Windows Activation Technologies-->HrOffline: 0x00000000HrOnline: 0xC004C4A7HealthStatus: 0x0000000000000000Event Time Stamp: 2:12:2011 17:35ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:
HWID Data-->HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEA6GFGnKrIinyWkgywWtZcEq7j742MFUIa
OEM Activation 1.0 Data-->N/A
OEM Activation 2.0 Data-->BIOS valid for OA 2.0: yes, but no SLIC tableWindows marker version: N/AOEMID and OEMTableID Consistent: N/ABIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC 082010 APIC1036FACP 082010 FACP1036SRAT AMD FAM_F_10HPET 082010 OEMHPET0MCFG 082010 OEMMCFGOEMB 082010 OEMB1036INFO 082010 AMDINFONVHD 082010 NVHDCPSSDT A M I POWERNOW
Sunday, February 13, 2011 5:35 AM -
"KK9RC" wrote in message news:bed29a17-c932-4be3-b86d-b05b5dfa7152...Cbarnhost,
Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->
Validation Code: 50Cached Online Validation Code: 0xc004c4a7Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=Windows Product ID: 00359-OEM-8992687-00006Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.1.7600.2.00010300.0.0.003
Other data-->SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1403 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100820000000.000000+000</Date></BIOS>
Licensing Data-->Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium editionDescription: Windows Operating System - Windows(R) 7, OEM_SLP channelPartial Product Key: 7QJB7License Status: NotificationNotification Reason: 0xC004F200 (non-genuine).Remaining Windows rearm count: 3Trusted time: 2/12/2011 9:35:23 PM
Windows Activation Technologies-->HrOffline: 0x00000000HrOnline: 0xC004C4A7
OEM Activation 2.0 Data-->BIOS valid for OA 2.0: yes, but no SLIC tableWindows marker version: N/A
Your installation of Windows 7 is based on an OEM_SLP Key - such Keys are only issued to large OEMS for use in installing to their own manufacture, and are invalid on any other machines. They cannot be sold on the open market. Your machine appears to be a non-name self-build, using a retail motherboard.You were sold a counterfeit.You need to try and claim a refund - and then purchase a legal Full Retail cop of Windows.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, February 13, 2011 10:06 AMModerator -
Noel,
Actually, I bought it custom built from NCIX.Sunday, February 13, 2011 4:56 PM -
"KK9RC" wrote in message news:30a7859c-7f77-47e3-b4ec-33eb81c8e5c6...Noel,
Actually, I bought it custom built from NCIX.
Interesting - I have no idea whether they qualify as a Large OEM, but I suspect that they do (one could wish they'd flag their systems better!)Can you confirm that the product Key you've been entering is NOT the same as the one quoted in your report?Note that you need to change the Key to the one on your COA sticker - not just type in the same key again, as he OEM_SLP key in use here depends on a SLIC table in the BIOS which is missing (which is one more reason why I thought it was a retail board)Once you have the new Key in place , you will need to activate by phone.--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, February 13, 2011 5:09 PMModerator -
Noel,
I tried activating the computer through a keyfinder, but it came up with 'not a valid key'. So I tried the COA key but that didn't work either. I was confused, so I tried uninstalling and reinstalling the key. That didn't work either. I was forced to get a key off the Internet, and it activated successfully, but now it says it's not genuine.
My COA key is XXXXX-XXXXX-C***2-TKWRC-BKF9W. The COA key is the key on the side of your computer, right?- Edited by KK9RC Sunday, February 13, 2011 8:48 PM Product Key Clearing
Sunday, February 13, 2011 7:49 PM -
"KK9RC" wrote in message news:1a88708c-dd24-4ec0-9c25-430bb2b1ac08...Noel,
I tried activating the computer through a keyfinder, but it came up with 'not a valid key'. So I tried the COA key but that didn't work either. I was confused, so I tried uninstalling and reinstalling the key. That didn't work either. I was forced to get a key off the Internet, and it activated successfully, but now it says it's not genuine.
My COA key is XXXXX-XXXXX-C***2-TKWRC-BKF9W. The COA key is the key on the side of your computer, right?
Please remove the first two groups from your COA key - it may be discoverable (and yes, the sticker on the side is the COA Sticker).Does the COA sticker say that the OS is Windows 7 Home Premium, or something else?does it look like thisor like thisIf the former - what manufacturer name is on it, and does it conform to the specs?If the latter, does it conform to the specifications?The Keyfinder will only show the OEM_SLP Key currently in use - which cannot be activated over the internet or the phone (I'm not sure whether it is an 'allowed' key for input)You need to change the Key to the one on the sticker.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, February 13, 2011 8:22 PMModerator -
The latter. Yup.
How do I edit my posts?Sunday, February 13, 2011 8:26 PM -
Look for the edit button to the right of the [green arrow - reply] on the bottom of your message.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Sunday, February 13, 2011 8:30 PMAnswerer -
"KK9RC" wrote in message news:ad6571c7-2ef3-4ea5-bb0d-3e0d0e951029...The latter. Yup.
How do I edit my posts?
That explains why the OEM_SLP key doesn't work then :)Like I say, you need to change the Key to the one on your sticker, and try internet activationrun another MGADiag report, and post it back in your response
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, February 13, 2011 9:17 PMModerator -
Noel,
When I try to change my 'fake' key to my real key, it says my real key isn't valid. What do I do?Sunday, February 13, 2011 9:59 PM -
"KK9RC" wrote in message news:2cfa78a7-8482-4531-b96b-c34a5e1031f1...Noel,
When I try to change my 'fake' key to my real key, it says my real key isn't valid. What do I do?
What's the EXACT wording?Check that you are entering the right characters - some are easily confused. Use a bright light and magnifier (I usually carry a torch just for that), and/or get someone else to read them.('O' does not exist - it's a 'Q' - check Y/V, 2/Z, and 8/B etc.)
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, February 13, 2011 10:07 PMModerator -
The product key you have entered does not appear to be a valid Windows 7 product key.
Please check your product key, and type it again.
Note: I had to use SLUI 3.exe to get this error message. Does that change anything?Sunday, February 13, 2011 11:18 PM -
"KK9RC" wrote in message news:d7cde2d5-1b52-42de-90e0-5189d7d56f83...The product key you have entered does not appear to be a valid Windows 7 product key.
Please check your product key, and type it again.
Note: I had to use SLUI 3.exe to get this error message. Does that change anything?
It shouldn't - Were you unable to use the link in System Properties? what was the problem there?Your Sticker does say "Windows 7 Home Premium" doesn't it?
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, February 13, 2011 11:59 PMModerator -
Noel,
"Windows 7 Home Prem."
When I click it through System Properties, it just shows the Genuine message.Monday, February 14, 2011 12:52 AM -
"KK9RC" wrote in message news:996441cf-038b-4bf8-ab61-8f9bb7ad6680...Noel,
"Windows 7 Home Prem."
When I click it through System Properties, it just shows the Genuine message.
I suspect that when you got the Key from the internet to kludge the system, you perhaps downloaded and installed a Loader program? If so, then you need to Uninstall it.Once that's done, then hopefully your system should accept the proper key.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, February 14, 2011 1:00 AMModerator -
I got it from YouTube..
So.. uhh... no.. not that I know of.Monday, February 14, 2011 1:27 AM -
Unfortunately, you will not be able to change the OEM SLP product key. You will need to reformat the hard drive and install a genuine "full version" edition of Windows 7 using a genuine Windows 7 installation DVD. You can purchase a genuine Windows 7 full version edition from the Microsoft Store.
Example: Windows 7 Home Edition- Full Version
Carey FrischMonday, February 14, 2011 1:51 AMModerator -
"Carey Frisch" wrote in message news:9667f330-7846-4921-9203-755f59ce7d11...
Unfortunately, you will not be able to change the OEM SLP product key. You will need to reformat the hard drive and install a genuine "full version" edition of Windows 7 using a genuine Windows 7 installation DVD. You can purchase a genuine Windows 7 full version edition from the Microsoft Store.
Example: Windows 7 Home Edition- Full Version
Carey Frisch
CareyWTH are you talking about?He already HAS a valid Key (or at least what looks like a valid Key) for an OEM Win 7 Home Premium!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, February 14, 2011 1:58 AMModerator -
The OP apparently has a OEM SLP license installed that belongs to an Acer/Gateway/Packard Bell computer. The MGA Report does not indicate the presence of a Acer/Gateway/Packard Bell motherboard BIOS. The OEM SLP version will never activate (no matter what Windows 7 product key is used) without the correct motherboard BIOS being present.
Carey FrischMonday, February 14, 2011 4:59 AMModerator -
NCIX appears to be a computer reseller outfit located in Canada. They would not qualify for Windows 7 OEM SLP licenses for the custom computers they build and then sell. They can only offer the generic OEM System Builder Windows 7 licenses.
I would suggest that the OP contact NCIX and resolve this Windows 7 licensing issue directly with them. Sending a Microsoft Windows 7 Home Premium Edition 64BIT DVD OEM to the OP so a "clean install" can be performed would fix the issue.
Carey FrischMonday, February 14, 2011 5:13 AMModerator -
"Carey Frisch" wrote in message news:46addfb2-2adb-44aa-b183-bf85c867f558...The OP apparently has a OEM SLP license installed that belongs to an Acer/Gateway/Packard Bell computer. The MGA Report does not indicate the presence of a Acer/Gateway/Packard Bell motherboard BIOS. The OEM SLP version will never activate (no matter what Windows 7 product key is used) without the correct motherboard BIOS being present.
Carey Frisch
You obviously haven't bothered to read the thread.The OP has am OEM NSLP COA sticker - with which the computer was originally installed.When it for some reason came up with a non-genuine notification, he mistakenly used a key off the internet in an attempt to bypass the systemThe System is now not accepting the original OEM_NSLP Key - which does NOT require a SLIC table!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, February 14, 2011 9:22 AMModerator -
"Carey Frisch" wrote in message news:4d065e64-9aa8-4501-ad21-5b7c0ec93be6...
NCIX appears to be a computer reseller outfit located in Canada. They would not qualify for Windows 7 OEM SLP licenses for the custom computers they build and then sell. They can only offer the generic OEM System Builder Windows 7 licenses.
I would suggest that the OP contact NCIX and resolve this Windows 7 licensing issue directly with them. Sending a Microsoft Windows 7 Home Premium Edition 64BIT DVD OEM to the OP so a "clean install" can be performed would fix the issue.
Carey Frisch
CareyPLEASE read the whole thread properly!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, February 14, 2011 9:24 AMModerator -
Ah... but I don't want to..! D=
I have some stuff on here that would take like forever to put on a disc or something.
Plus, the disc is already taken care of, a fresh Windows 7 installation disc was included with the package.Tuesday, February 15, 2011 2:14 AM -
Try: Welcome to Microsoft Customer Service Chat!
Carey FrischTuesday, February 15, 2011 3:09 AMModerator -
Thread Summery:
*We have a computer that has a Windows 7 install using an OEM SLP key but the key is unable to Self-Activate the Windows because the required OEMM Bios Flag is not present.
*The computer has a CoA sticker containing a Key that is not being accepted by Windows, for unknown reasons.
*This CoA Key is most likely Genuine however, I am unable to confirm it (thru the Forums) because you do not want to post a full Product key in a Public Forum.
At this point KK9RC has a few options:1) Reinstall Windows using the disks included with the Computer and the Product key listed on the CoA sticker.
or
2) Contact Microsoft Assisted Support either using the link provided by Carey (for Chat Based Support) or one of the below links (for Phone based support) in the hope they can supply a resolution that doesn't require reinstalling:
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0Thank you,
Darin MS- Marked as answer by Darin Smith MS Wednesday, February 16, 2011 11:48 PM
Wednesday, February 16, 2011 11:48 PM