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Windows Vista Home Premium Error Code 0xC004F063 in Activation

    Question

  • I had to recently re-install Windows Vista and when I go to activate it tells me I have an error in my activation key, but it is the key I got off the bottom of my laptop.  I have had this laptop for almost four years and have never had this problem, even when I've reinstalled before.

     

    I ran the diagnostics tool and this is what it said.

     

    - - - - - - - - - -

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {54632DB3-7D9E-45F2-B9BB-BE82F1C8725E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.111025-0338
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{54632DB3-7D9E-45F2-B9BB-BE82F1C8725E}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-4011998866-1053835420-3029400511</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L305</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.80</Version><SMBIOSVersion major="2" minor="4"/><Date>20090320000000.000000+000</Date></BIOS><HWID>CF333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65594</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500237-02-1033-6002.0000-3532011
    Installation ID: 009371480386919091897250661695365776596140324362563203
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: RJ34F
    License Status: Notification
    Notification Reason: 0xC004F063.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAJJQUSpy5Rm56fzr2JPbGUfL09kxiGOq4rFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            TOSINV        TOSINV00
      FACP            TOSINV        TOSINV00
      HPET            TOSINV        TOSINV00
      BOOT            TOSINV        TOSINV00
      MCFG            TOSINV        TOSINV00
      ASF!            TOSINV        TOSINV00
      SLIC            TOSINV        TOSINV00
      SSDT            PmRef        CpuPm



    Monday, December 19, 2011 11:10 PM

Answers

  • "dixonvixon" wrote in message news:dd39366a-291d-4fc7-a353-453e3b7e7d09...

    Okay, I see what the problem is there.

     

    But the product key on the sticker on my laptop is all rubbed off, to the point I can't even use a magnifying glass or a bright light to get it read.  I mean all the black ink is completely gone.  I have had this computer for almost four years and it has decided to fail me now when I don't have the activation key.

     

    How can I retrieve it without needing to buy a new one?  I cannot afford that at all nor ever, and I need the one that came with the computer.


     
     
    OK – this is always worth a try in such circumstances.....  (Assuming that you used a proper set of recovery disks, or the computer’s recovery partition for the reinstall)
    try the below steps to recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
     
    If you’re lucky, this will correct the problem.
     
    If not then try using telephone activation, and sweet-talking the operator into giving you a new Key.
    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, December 20, 2011 11:24 PM
    • Marked as answer by Darin Smith MS Wednesday, December 28, 2011 10:59 PM
    Tuesday, December 20, 2011 12:20 AM
    Moderator

All replies

  • "dixonvixon" wrote in message news:75af46ce-48f0-467d-9838-1698e5bfce38...

    I had to recently re-install Windows Vista and when I go to activate it tells me I have an error in my activation key, but it is the key I got off the bottom of my laptop.  I have had this laptop for almost four years and have never had this problem, even when I've reinstalled before.

     

    I ran the diagnostics tool and this is what it said.

     

    - - - - - - - - - -

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003


    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine


    Other data-->
    SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L305</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.80</Version><SMBIOSVersion major="2" minor="4"/><Date>20090320000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: RJ34F
    License Status: Notification
    Notification Reason: 0xC004F063.





    The Key in use here is NOT the one from the COA sticker – it’s the one from a Recovery Disk set.
    You need to change the Key to the one from your COA sticker – you may then have to activate by phone.
     
    Change Product Key
    Click on the Start button
    in the Search box, type
    SLUI 3
    and hit the Enter key
    follow the instructions -
    First attempt activation over the internet. If that fails, use
     
    Telephone activation
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
    but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, December 19, 2011 11:57 PM
    Moderator
  • Okay, I see what the problem is there.

     

    But the product key on the sticker on my laptop is all rubbed off, to the point I can't even use a magnifying glass or a bright light to get it read.  I mean all the black ink is completely gone.  I have had this computer for almost four years and it has decided to fail me now when I don't have the activation key.

     

    How can I retrieve it without needing to buy a new one?  I cannot afford that at all nor ever, and I need the one that came with the computer.


    • Edited by dixonvixon Tuesday, December 20, 2011 12:10 AM
    Tuesday, December 20, 2011 12:10 AM
  • "dixonvixon" wrote in message news:dd39366a-291d-4fc7-a353-453e3b7e7d09...

    Okay, I see what the problem is there.

     

    But the product key on the sticker on my laptop is all rubbed off, to the point I can't even use a magnifying glass or a bright light to get it read.  I mean all the black ink is completely gone.  I have had this computer for almost four years and it has decided to fail me now when I don't have the activation key.

     

    How can I retrieve it without needing to buy a new one?  I cannot afford that at all nor ever, and I need the one that came with the computer.


     
     
    OK – this is always worth a try in such circumstances.....  (Assuming that you used a proper set of recovery disks, or the computer’s recovery partition for the reinstall)
    try the below steps to recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
     
    If you’re lucky, this will correct the problem.
     
    If not then try using telephone activation, and sweet-talking the operator into giving you a new Key.
    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, December 20, 2011 11:24 PM
    • Marked as answer by Darin Smith MS Wednesday, December 28, 2011 10:59 PM
    Tuesday, December 20, 2011 12:20 AM
    Moderator
  • When I used that last time it did not work, and I could not activate by phone.  There was no opportunity for me to get actually get the telephone activation option.  I only get the options to buy a new product key, to reenter my product key again, or to receive Microsoft Support Online.

     

    I keep getting the runaround.

     

    I just need my product key and don't want to have to sweet talk or buy a new one.  Is there a way to recover it that is NOT my windows recovery key?

     

    It did not come with my documentation from Toshiba and the sticker is all rubbed off.

     

    The above option for recreating the files for the BIOS did not work no matter how many times I tried it as it says the files are duplicated or they don't exist.

     

    It even said it the first time I did it.

    Tuesday, December 20, 2011 12:33 AM
  • "dixonvixon" wrote in message news:a99ff058-8e79-4609-b3bc-0f8f544e2bc8...

     

    The above option for recreating the files for the BIOS did not work no matter how many times I tried it as it says the files are duplicated or they don't exist.

     

    It even said it the first time I did it.

    In that case change Line 7 to read
    Type: rename tokens.dat tokens.bar2
    (..or ..bar3 or .bar4, until l you get one that works)
    It means that someone has already done this at least once, so the tokens.bar file already exists – you can check by typing
    DIR [Enter]
    at that point first, if you like – you’ll get a list of the files present.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, December 20, 2011 1:05 AM
    Moderator
  • No further reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, December 28, 2011 10:59 PM