Remove From My Forums

Buffering, then stalls

Question
0

Sign in to vote

On a couple of my machines, HDview brings up the HDview window with a black screen and then I get "Buffering" in yellow on the top. The picture is never displayed.

This behavior occurs on both FF2 and IE7. The machines have AVG antivirus and firewall running, and the behavior does not change if I turn the firewall off.

Both machines were updated to the lastest updates.microsoft.com offers.

Do you have any hints about how I can solve this problem?

Wednesday, July 30, 2008 6:46 PM

All replies

0

Sign in to vote

Are the systems XP or Vista? And on what page do they break? Do you mind running "dxdiag" and letting us know what type of CPU and graphics card they have? Thanks!

Wednesday, July 30, 2008 8:28 PM
0

Sign in to vote

Both systems are XP Pro, SP3

http://www.hankkarl.com/Mystic-Seaport/Boatyard%20Dock%201/BoatyardDock.htm is one page they break on, I haven't found a page that works yet.

system 1 -- shows "Buffering"

------------------
System Information (Machine names changed to protect the innocent )
------------------
Time of this report: 7/30/2008, 21:47:56
       Machine name: SYS1
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
       System Model: Dimension 8250
               BIOS: Default System BIOS
          Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
             Memory: 1022MB RAM
          Page File: 377MB used, 1316MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce4 MX 420
     Manufacturer: NVIDIA
        Chip type: GeForce4 MX 420
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0172&SUBSYS_015A10DE&REV_A3
   Display Memory: 64.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.5216 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/6/2003 15:16:00, 4246528 bytes
      WHQL Logo'd: Yes
WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/6/2003 15:16:00, 1550043 bytes
Device Identifier: {D7B71E3E-4232-11CF-0E67-502102C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0172
        SubSys ID: 0x015A10DE
      Revision ID: 0x00A3
      Revision ID: 0x00A3
      Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

=========================================
=========================================
system 2 -- shows "Loading"
------------------
System Information
------------------
Time of this report: 7/30/2008, 21:52:33
       Machine name: SYS2
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
       System Model: Dimension 3000
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02
          Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz
             Memory: 2046MB RAM
          Page File: 308MB used, 4654MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: /Silent
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
        Card name: Intel(R) 82865G Graphics Controller
     Manufacturer: Intel Corporation
        Chip type: Intel(R) 82865G Graphics Controller
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2572&SUBSYS_019D1028&REV_02
   Display Memory: 96.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
      Driver Name: ialmrnt5.dll
   Driver Version: 6.14.0010.4396 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/20/2005 10:52:38, 36990 bytes
      WHQL Logo'd: Yes
WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ialmnt5.sys
    Mini VDD Date: 9/20/2005 11:00:54, 1302332 bytes
Device Identifier: {D7B78E66-6632-11CF-B462-9721A3C2CB35}
        Vendor ID: 0x8086
        Device ID: 0x2572
        SubSys ID: 0x019D1028
      Revision ID: 0x0002
      Revision ID: 0x0002
      Video Accel:
Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-

Thursday, July 31, 2008 2:04 AM
0

Sign in to vote

Yes this looks like a bug on systems that have no pixel shader at all (0.0). Look for HDView Beta 3.01 coming soon :-)

Thursday, July 31, 2008 3:43 PM
0

Sign in to vote

Hello, Howard,

The problem described here sounds like something that has been going on with my display since mid-July. When using IE6 (haven't installed IE7 yet) it takes much longer than previously to load and fill the screen and/or respond to the mouse, navigation or keyboard. I don't get a "Buffering" message, it just takes forever. I am using a wired connection to our cable modem/router, but this situation sometimes makes dialup look appealing (aargh!). :-(

I have an NVIDIA GeForce4 MX420, on a Dell Inspiron 8300 that I've had for 5 years. Could this be a problem with IE, with the graphics chip or a virus? Our other computer, using a wireless connection (a SONY Vaio desktop, as well as friends' various laptops) has not had this problem. Any suggestions besides "wait for HDView Beta 3.01?

Many thanks for whatever insight you can share.

Friday, September 19, 2008 11:47 PM
0

Sign in to vote

The new Beta 3.01 version is up now (actually version "3-1.0.0.22"); let us know if it fixes the problem, thanks!

--Howard

Wednesday, September 24, 2008 6:05 PM

Asked by:

Buffering, then stalls

Question

All replies