Remove From My Forums

Office 2007 Pro Validation issues

Question
0

Sign in to vote

Having difficulty activating Office 2007, the box, disks all check out genuine from physical inspection. The package was new and sealed.

Diagnostic report below.

Thanks,

Paul

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Code: 0

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-M3DJT-4J3WC-733WD

Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=

Windows Product ID: 00371-OEM-8992671-00524

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7600.2.00010100.0.0.048

ID: {2ECC0F61-DDC8-4649-809D-A35BC3B631EA}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Professional

Architecture: 0x00000009

Build lab: 7600.win7_gdr.100618-1621

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: Yes

Version: 1.9.9.1

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: 111

Version: 1.7.105.14

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: Microsoft

OGA Data-->

Office Status: 108 Invalid VLK

Microsoft Office Professional Plus 2007 - 108 Invalid VLK

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{2ECC0F61-DDC8-4649-809D-A35BC3B631EA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-3252263991-1497174344-1890620332</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6410</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="6"/><Date>20100708000000.000000+000</Date></BIOS><HWID>84BB3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>E2     </OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.9.1"/><File Name="OGAAddin.dll" Version="1.7.105.14"/><File Name="OGAVerify.exe" Version="1.7.105.14"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>92C1C4EB1275D86</Val><Hash>w6LuWBHjCN0QaeuDdoBmSkuclu4=</Hash><Pid>89409-707-4710943-65858</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Professional edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00371-00178-926-700524-02-1033-7600.0000-2112010

Installation ID: 010425004143937526784193046343943936430506841751460611

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 733WD

License Status: Licensed

Remaining Windows rearm count: 3

Trusted time: 8/11/2010 11:49:25 PM

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0x00000000

HealthStatus: 0x0000000000000000

Event Time Stamp: 8:11:2010 23:23

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

HWID Data-->

HWID Hash Current: MAAAAAEAAQABAAEAAQABAAAAAwABAAEA6GEM7Es5dCRgQvDejKtQ+G2H0kEoZVxd

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name           OEMID Value     OEMTableID Value

APIC                                    DELL                      E2

FACP                                   DELL                      E2

HPET                                    DELL                      E2

BOOT                                  DELL                      E2

MCFG                                 A M I                     GMCH945.

TCPA

SLIC                                      DELL                      E2

SSDT                                    PmRef                  CpuPm

Friday, August 13, 2010 11:31 AM

Answers

0

Sign in to vote
Hello PaulSki2K,

Here is a snippet of your mgadiag report:

OGA Data-->

Office Status: 108 Invalid VLK

Microsoft Office Professional Plus 2007 - 108 Invalid VLK

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Your installation of Office Professional Plus 2007 on your Dell Latitude computer is a nongenuine installation. It is a volume licensing installation that was done with an Invalid Volume Licensing Key. An Invalid Volume Licensing Product Key is one that was generated by software pirates using a program called a key generator, or KeyGen for short. This product key was never officially issued by Microsoft, making it Invalid.

Normally, legitimate users of Volume Licensing editions of Office are associated with larger business, educational, or governmental organizations. If that's you, please contact your organization's IT support staff for further assistance.

If your use of this installation of Office Professional Plus 2007 is not associated with a larger business, educational, or governmental organization, and you purchased the installed copy of Office Professional Plus 2007 thinking that it was a retail license for Office Professional 2007 to be sold to individual consumers, it is likely that you are a victim of software piracy and/or counterfeiting. As an individual consumer, you should never have been sold Volume Licensing (VL) materials such as the VL installation disc and you certainly should not have received a Invalid Product Key. You should have been sold Genuine retail licensed software.

If so, your first course of action is to confront your seller with this information and demand a full refund.

If the seller refuses to help, please file a piracy report at www.microsoft.com/piracy. Also, depending upon whether you received "high quality" counterfeit materials, you may qualify for the Office Complimentary Offer or for the Office Genuine Advantage discounted offer. Please see the FAQ here: http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC If you think that you qualify for the Genuine Office Offer, apply for the Offer thru the Learn More Online link that the OGA Notifier is displaying.

One other possibility is that at one time your computer did have a Genuine installation of Office installed, but for some reason it was replaced with the current installation which is nongenuine. This could have happened if you took your computer to a repair shop and they reinstalled Windows and/or some or all of your programs. You Get Genuine once again by uninstalling the current nongenuine installation of Office and using your Genuine Microsoft hologrammed Office installation CDs, along with the genuine Product Key found on your Office Edition's Certificate of Authenticity or yellow-orange Proof of License label, to put back the genuine installation of Office you may have already had on the computer.
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
- Marked as answer by Darin Smith MS Friday, August 13, 2010 9:26 PM
Friday, August 13, 2010 3:28 PM

All replies

0

Sign in to vote
Hello PaulSki2K,

Here is a snippet of your mgadiag report:

OGA Data-->

Office Status: 108 Invalid VLK

Microsoft Office Professional Plus 2007 - 108 Invalid VLK

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Your installation of Office Professional Plus 2007 on your Dell Latitude computer is a nongenuine installation. It is a volume licensing installation that was done with an Invalid Volume Licensing Key. An Invalid Volume Licensing Product Key is one that was generated by software pirates using a program called a key generator, or KeyGen for short. This product key was never officially issued by Microsoft, making it Invalid.

Normally, legitimate users of Volume Licensing editions of Office are associated with larger business, educational, or governmental organizations. If that's you, please contact your organization's IT support staff for further assistance.

If your use of this installation of Office Professional Plus 2007 is not associated with a larger business, educational, or governmental organization, and you purchased the installed copy of Office Professional Plus 2007 thinking that it was a retail license for Office Professional 2007 to be sold to individual consumers, it is likely that you are a victim of software piracy and/or counterfeiting. As an individual consumer, you should never have been sold Volume Licensing (VL) materials such as the VL installation disc and you certainly should not have received a Invalid Product Key. You should have been sold Genuine retail licensed software.

If so, your first course of action is to confront your seller with this information and demand a full refund.

If the seller refuses to help, please file a piracy report at www.microsoft.com/piracy. Also, depending upon whether you received "high quality" counterfeit materials, you may qualify for the Office Complimentary Offer or for the Office Genuine Advantage discounted offer. Please see the FAQ here: http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC If you think that you qualify for the Genuine Office Offer, apply for the Offer thru the Learn More Online link that the OGA Notifier is displaying.

One other possibility is that at one time your computer did have a Genuine installation of Office installed, but for some reason it was replaced with the current installation which is nongenuine. This could have happened if you took your computer to a repair shop and they reinstalled Windows and/or some or all of your programs. You Get Genuine once again by uninstalling the current nongenuine installation of Office and using your Genuine Microsoft hologrammed Office installation CDs, along with the genuine Product Key found on your Office Edition's Certificate of Authenticity or yellow-orange Proof of License label, to put back the genuine installation of Office you may have already had on the computer.
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
- Marked as answer by Darin Smith MS Friday, August 13, 2010 9:26 PM
Friday, August 13, 2010 3:28 PM
0

Sign in to vote

Thank Dan,

You are my man,

And now I have a plan,

I'm out of a jam,

Thanks to Dan.

Saturday, August 14, 2010 1:23 AM

Answered by:

Office 2007 Pro Validation issues

Question

Answers

All replies