Security Update for Windows XP (KB943460) download problem RRS feed

  • Question


    The Security Update for Windows XP (KB943460) is the only update that failes to download on all clients(Windows XP proefssional SP2) . The server edition of the update is also failing to download(windows 2003 standard edition). I do not have URL scan anywhere. However I manually downloaded this update on my computer(XP Pro SP2) from microsoft website and it worked fine. In WSUS it reads download failed 0x80244019 under status.  Any solutions? Suggestions? Is it a bug in WSUS?



    Wednesday, November 21, 2007 8:14 PM


All replies

  • DaniMaz,


    Thank you for creating the separate post. Can you follow the guidance I provide in my last post when I asked to split the post? Please run the MGA Diagnostic test and post your results here. 



    Thank you,


    STephen Holm, MS

    Wednesday, November 21, 2007 8:18 PM

    Diagnostic Report (1.7.0066.0):
    WGA Data-->
    Validation Status: Genuine (WGA unsupported OS)
    Validation Code: 6
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-***************
    Windows Product Key Hash: *******************
    Windows Product ID: 69712-012-1235262-42746
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.2.3790.2.00020110.2.0.000
    CSVLK Server: N/A
    ID: {97EBC7F9-8705-49CE-AFB3-828122003A74}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls:
    Download unsigned ActiveX controls:
    Run ActiveX controls and plug-ins:
    Initialize and script ActiveX controls not marked as safe:
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{97EBC7F9-8705-49CE-AFB3-828122003A74}</UGUID><Version>1.7.0066.0</Version><OS>5.2.3790.2.00020110.2.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CVB8M</PKey><PID>69712-012-1235262-42746</PID><PIDType>0</PIDType><SID/><SYSTEM><Manufacturer>HP</Manufacturer><Model>ProLiant DL360 G3</Model></SYSTEM><BIOS><Manufacturer>HP</Manufacturer><Version>P31</Version><SMBIOSVersion major="2" minor="3"/><Date>20030408******.******+***</Date></BIOS><HWID>A30233C701843A63</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults> 


    Wednesday, November 21, 2007 8:30 PM
  • Hello Dani,


    Currently the computer which you ran the MGA Diagnostic tool from reports as WGA unsupported OS. Sounds like the problem which you are experiencing is a WSUS issue which would fall outside the scope of the WGA Forum. Please visit the following forum located @:  http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/default.mspx?dg=microsoft.public.windows.server.general .  Hopefully this will direct you in the right Direction :-).



    Thank you,


    Stephen Holm, MS

    Wednesday, November 21, 2007 8:49 PM
  • So the problem is with WSUS software or somewhere on the server on which the wsus is installed? Thanks for your help anyways, let me try the link you send me.


    Dan M


    Wednesday, November 21, 2007 8:52 PM