I could not install Windows Live OneCare Why?

Answers

• 

  

  0

  Sign in to vote

  The 0039 error indicates the One Care antivirus database failed to install correctly. You can try uninstalling One Care, run the cleanup tool - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 be sure no other antivirus products are installed, reinstall One Care.See this post on troubleshooting installation issues - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/ba26b781-da18-4ce4-be8c-22647bd5d8fc If One Care installation continues to fail please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

  ---

  Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

  • Marked as answer by Stephen BootsMVP, Moderator Monday, August 10, 2009 11:44 AM

  Saturday, August 8, 2009 4:27 AM

  Moderator