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Convert counterfeit Windows software to genuine software error Windows 7 Product Key NOT Windows XP RRS feed

  • Question

  • I have purchased a new product key for my computer which runs Windows XP after a message appeared on the computer "You may be a victim of software counterfeiting. This copy of Windows did not pass genuine Windows validation.".I followed the instructions and when i arrived at a new window which said "Buy genuine Windows" I only had three options, Windows 7 Home Premium, Professional and Ultimate. There was nothing to buy for Windows XP so i purchased Windows 7 Home Premium. I have entered the key following the XP instructions with no luck because it is saying Key Invalid, I have tried to follow Windows 7 instructions also with no luck.... What do i do? Do i need to convert the system to Windows 7 before i can get convert to genuine software? Do i do that with the disc i receive? (disc has not arived yet). I am lost on how to use the product key and how to run a genuine software... 

    Any help would hugely be appreciated

    Thursday, January 17, 2013 12:28 AM

Answers

All replies

  • Please follow the instructions outlined in this tutorial: Upgrading from Windows XP to Windows 7

    Carey Frisch

    Thursday, January 17, 2013 3:29 AM
    Moderator
  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, January 17, 2013 12:30 PM
    Moderator