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My CRM plugin not firing from Outlook client

    Question

  • I've been having difficulty getting CRM "create" plugins to fire when the record is created via the Outlook client (for activities like Appointment, Task, Phonecall etc). I was hoping I could get some code to run when the user clicks the "Track in CRM" button (because as far as I can see that's when the record is created). However, nothing ever happens (even when I throw an InvalidPluginExecutionException). The plugin(s) function fine when I run them via the normal web interface.

    Does anybody have any idea how I could get round this problem? It seems as if the Outlook client sidesteps the whole usual execution pipeline!

    Any Help?

    Tuesday, February 2, 2016 5:56 PM

Answers