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VISTA PROBLEMS RRS feed

  • Question

  • Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: 73273606-1517-4150-9695-04a0d14b2549
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070205210212288-M:20070205205701630-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>73273606-1517-4150-9695-04a0d14b2549</UGUID><Version>1.5.0723.1</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-4170340121-928963901-1388355633</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6000 (RP304UA#ABA)  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13     </Version><SMBIOSVersion major="2" minor="4"/><Date>20070102000000.000000+000</Date></BIOS><HWID>23333507018400DE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Tuesday, February 6, 2007 2:39 AM

Answers

All replies

  • Please open a command prompt and type: slui 4

    then hit enter.  This will allow you to go through phone activation.  Once you've done that please try to revalidate by clicking on "Validate Windows" here: www.microsoft.com/genuine 

    Let us know if that works. 

    Tuesday, February 6, 2007 3:08 AM
    Moderator
  • I'm a week into Windows Vista...How do you open a command prompt?
    Tuesday, February 6, 2007 3:21 AM
  • Click on the blue Vista start button and type: command prompt in the "start search" box, then the Command Prompt will appear at the top of the Programs list.
    Tuesday, February 6, 2007 3:31 AM
    Moderator
  • I did it but this came up...

    Error: 0xC004D401

    Description: The security processor reported a system file mismatch error.

    Tuesday, February 6, 2007 3:37 AM
  • You receive one of these error codes because your antivirus software or Digital Rights Management (DRM) software is incompatible with Windows Vista. Contact the software manufacturer of the antivirus software or of the DRM software to obtain a version that is compatible with Window Vista, and then reactivate Windows Vista.

    Error message when you try to activate Windows Vista: "An error has occurred": http://support.microsoft.com/kb/931276

     

     

    Tuesday, February 6, 2007 3:44 AM
    Moderator
  • Please check this post:

     

    http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=897109&SiteID=25

     

    Does any of this apply?

     

    -phil

    Tuesday, February 6, 2007 4:25 AM
  • Yes thank you very much I had gameguard running with one of my games. I guess I'll have to wait till they make an update to allow it to run on vista...Till then I'll just settle for my other games. Thank you everyone who helped!
    Tuesday, February 6, 2007 5:16 AM