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3 Head Scratcher Install Questions RRS feed

  • Question

  • I'm pretty astute when it comes to technology, but right now I am stumped.

    Installed WHS successfully and see it on the screen attached to its box. But having these issues:

    1. My broadband router does not see the WHS box even though it is plugged directly into one of the four ports. So, not internet access.
    2. Because of this the connector software can't find the server.
    3. I cannot open the WHS console.

    Tried a search but could not get an answer that seemed to get me up and running.

    Any suggestions?

    TIA.

    Tom
    Sunday, January 31, 2010 2:57 PM

Answers

  • All 3 problems are of the same cause I think.  No Local Network Connection.

    Try another network cable first.

    Next are the link lights lit up on the server and router - this proves that you have electrical and logical connections correct.

    Is the network adapter enabled on the Windows Home Server machine?

    Is the driver installed for the network card on your Window Home Server machine?  (Check in Device Manager -
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    • Proposed as answer by Al West Sunday, January 31, 2010 3:26 PM
    • Marked as answer by SoFlaGT Sunday, January 31, 2010 4:21 PM
    Sunday, January 31, 2010 3:05 PM

All replies

  • All 3 problems are of the same cause I think.  No Local Network Connection.

    Try another network cable first.

    Next are the link lights lit up on the server and router - this proves that you have electrical and logical connections correct.

    Is the network adapter enabled on the Windows Home Server machine?

    Is the driver installed for the network card on your Window Home Server machine?  (Check in Device Manager -
    --
    • Proposed as answer by Al West Sunday, January 31, 2010 3:26 PM
    • Marked as answer by SoFlaGT Sunday, January 31, 2010 4:21 PM
    Sunday, January 31, 2010 3:05 PM
  • Thanks for responding, Al.

    Tried 3 different cables.

    Port lit up for the network printer on the network. However the WHS port is not lit.

    Have to check the network adapter and driver install. but I believe they are.
    Sunday, January 31, 2010 3:09 PM
  • Are any of your components GigE.  I've come across cases where a GigE card couldn't auto request 100TX to s 100TX Switch before.  Maybe you have to set your speed and duplex manually for your server.
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    Sunday, January 31, 2010 3:15 PM
  • You're right about the driver ... not installed. That's a doh moment.

    Need to download one ... should I use server drivers for this? Not one listed for WHS.
    Sunday, January 31, 2010 3:19 PM
  • With drivers and hardware, generally you will not find anything listing for Windows Home Server because it's based upon Windows Server 2003.  So if you have drivers for 2003 use those, if not XP drivers will often work fine too.
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    Sunday, January 31, 2010 3:25 PM
  • Thanks Al!

    Took me awhile to find the correct driver but I am now connected.

    Thank you again!
    Sunday, January 31, 2010 4:21 PM
  • Glad to hear it.

    All the best,
    Al
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    Sunday, January 31, 2010 4:34 PM