locked
Microsoft Windows Antivirus 2008 RRS feed

  • Question

  • I purchased the Windows Antivirus 2008 earlier today and received several other programs like Advanced Antivirus and SpyCheck.  They've also done something to my internet so that I can't logon to AOL.  Can you offer any help?  Thanks!

     

    Wednesday, July 30, 2008 5:02 PM

Answers

  • Unfortunately you have been tricked into purchasing malware. Windows Antivirus 2008 is NOT a Microsoft product nor is it an antivirus product. I suggest contacting the Microsoft Security Hotline for help with malware removal - 1-866-727-2338.

     

    Wednesday, July 30, 2008 5:16 PM
    Moderator

All replies

  • Unfortunately you have been tricked into purchasing malware. Windows Antivirus 2008 is NOT a Microsoft product nor is it an antivirus product. I suggest contacting the Microsoft Security Hotline for help with malware removal - 1-866-727-2338.

     

    Wednesday, July 30, 2008 5:16 PM
    Moderator
  • The immediate help you need is to stop payment on that purchase.  Windows Antivirus 2008 is a rogue security program and a type of Spyware.  You don't want it on your system.  You should be running recognized Anti-Virus and Anti-Spyware applications, not scamware.  You can try any of these legitimate online scanners to try removing it:

    http://safetyscans.googlepages.com/

    If that fails to remove the problem, try this:

    http://www.microsoft.com/protect/support/default.mspx

    Wednesday, July 30, 2008 5:24 PM
  • If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    If  you are not using Windows Live OneCare, you are off topic for this forum. This is not a general forum for viruses, spyware, or Windows Help. For help with spyware issues, you may want to try the forums here: 

    http://aumha.net/ For help with virus removal, contact the maker of your Antivirus program.

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.

     

    Wednesday, July 30, 2008 7:11 PM
    Moderator