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  • Question

  • Hi I purchased a copy of Micorosoft Office 2003 a few years ago from Ebay but recently got a new PC and installed the software onto it.  When going into Office Update I discover the Office 2003 software is not genuine.  I Spoke to Chris R the person whom I brought the software of and he assured me that it was a Corporate Version of Office 2003 and that it was genuine.  If it was genuine then why was the software put onto a blank CD Rom.  Please can someone help me.

    Monday, April 14, 2008 10:15 PM

Answers

  •  PhilipJ47 wrote:

    Hi I purchased a copy of Micorosoft Office 2003 a few years ago from Ebay but recently got a new PC and installed the software onto it.  When going into Office Update I discover the Office 2003 software is not genuine.  I Spoke to Chris R the person whom I brought the software of and he assured me that it was a Corporate Version of Office 2003 and that it was genuine.  If it was genuine then why was the software put onto a blank CD Rom.  Please can someone help me.

     

    Hi Philip,

     

    I am so sorry to hear about your situation, it's horrible when innocent people are taken advantage of. 

     

    What I would do is the following:

     

    1) Re-validate Office at:  http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=en&sGuid=3c56bc50-e0ea-4dab-b6d7-6eba609758f7

     

    2)  From the validation failure web page, there are various options for getting genuine.  Unfortunately, I do not believe that the blank CD ROM with the Office program installed on it, will qualify for the free replacement, but still review the options available and choose what works best for you.

     

    You should definately report this Chris R person to Microsoft http://www.microsoft.com/piracy/reporting/default.aspx to stop him from doing this to anyone else going forward.  Microsoft will look into this report.

     

    Corporate version of software are typically the most pirated or abused versions out there and are not sold to private

    individuals.  They are usually licensed to companies.

     

    Thanks,
    Michelle

     

    Sunday, April 20, 2008 11:00 PM

All replies

  • It appears your eBay seller is giving you a song and dance.  There is no such thing as a "Corporate Version of Office 2003".  It's counterfeit, pure and simple.  Demand a 100% refund.

     

    How to Tell: http://www.microsoft.com/resources/howtotell/

     

    Monday, April 14, 2008 10:25 PM
  •  PhilipJ47 wrote:

    Hi I purchased a copy of Micorosoft Office 2003 a few years ago from Ebay but recently got a new PC and installed the software onto it.  When going into Office Update I discover the Office 2003 software is not genuine.  I Spoke to Chris R the person whom I brought the software of and he assured me that it was a Corporate Version of Office 2003 and that it was genuine.  If it was genuine then why was the software put onto a blank CD Rom.  Please can someone help me.

     

    Hi Philip,

     

    I am so sorry to hear about your situation, it's horrible when innocent people are taken advantage of. 

     

    What I would do is the following:

     

    1) Re-validate Office at:  http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=en&sGuid=3c56bc50-e0ea-4dab-b6d7-6eba609758f7

     

    2)  From the validation failure web page, there are various options for getting genuine.  Unfortunately, I do not believe that the blank CD ROM with the Office program installed on it, will qualify for the free replacement, but still review the options available and choose what works best for you.

     

    You should definately report this Chris R person to Microsoft http://www.microsoft.com/piracy/reporting/default.aspx to stop him from doing this to anyone else going forward.  Microsoft will look into this report.

     

    Corporate version of software are typically the most pirated or abused versions out there and are not sold to private

    individuals.  They are usually licensed to companies.

     

    Thanks,
    Michelle

     

    Sunday, April 20, 2008 11:00 PM