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Viewing History of Entities RRS feed

  • Question

  • Dynamics 2011 On Premise

    I believe the answer is no but...

    Is there a way to see a viewing history of entities such as Accounts or Opportunities?  The Audit History works great on changes but we have had instances where people have left the company and have looked at numerous opportunities (not theirs) and we have no way to track on what they actually looked at from within Dynamics.

    Not sure if there is a table in the database that can actually track what a User has looked at.

    thanks

    Wednesday, June 13, 2012 7:24 PM

Answers

  • Opening and closing forms without any changes does not write anything to the database. The event log might be an option, but it will quickly get out of control, with immense quantity of data.

    An alternative is to rethink your current security structure, and set team and user owned rights rather than organization or business unit level rights. 


    Mani Ramachandran
    http://gotcrm.blogspot.com
    Follow me on Twitter!

    • Marked as answer by Kidd Nicko Wednesday, June 13, 2012 7:40 PM
    Wednesday, June 13, 2012 7:38 PM

All replies

  • Opening and closing forms without any changes does not write anything to the database. The event log might be an option, but it will quickly get out of control, with immense quantity of data.

    An alternative is to rethink your current security structure, and set team and user owned rights rather than organization or business unit level rights. 


    Mani Ramachandran
    http://gotcrm.blogspot.com
    Follow me on Twitter!

    • Marked as answer by Kidd Nicko Wednesday, June 13, 2012 7:40 PM
    Wednesday, June 13, 2012 7:38 PM
  • Thanks.  That is what I thought.

    I have suggested that security structure but usually on deaf ears.

    Thank you.

    Wednesday, June 13, 2012 7:40 PM