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Windows 7 not genuine after an update RRS feed

  • Question

  • Hi, please help with a fault.

    I performed an update today on Windows 7.  It has been installed and working well for six months, being connected to the internet and updated roughly once a month.  I bought the OS and installed it over Vista in July 2010.  Today it reports that this is not a genuine copy of Windows, quoting build 7600.  The following is the diagnostic report from the site tool recommended here.

    Thanks, Oliver

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-H7G38-VWPVY-KPJ6J

    Windows Product Key Hash: vfTsIKpPqQPnZqBPVn33LBU8ACY=

    Windows Product ID: 00426-067-8842733-86457

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {98074304-F4EF-4579-9CFC-9A5DB78C0B9B}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.9.1

    Signed By: Microsoft

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000000

    Build lab: 7600.win7_rtm.090713-1255

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{98074304-F4EF-4579-9CFC-9A5DB78C0B9B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KPJ6J</PKey><PID>00426-067-8842733-86457</PID><PIDType>5</PIDType><SID>S-1-5-21-3612107838-2402444563-3417748487</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Dell XPS420                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="5"/><Date>20080327000000.000000+000</Date></BIOS><HWID>B3BB3607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>8A053C70D41BF34</Val><Hash>+MlZyV7cN+WnF6mCm5FmsnX+tak=</Hash><Pid>81602-922-8488383-68133</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00172-067-884273-00-2057-7600.0000-0342011

    Installation ID: 015321742911400796066180329356244952102864808586797420

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: KPJ6J

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 03/02/2011 18:23:45

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 2:3:2011 12:33

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LgAAAAEAAAABAAEAAQABAAAAAwABAAEA6GGqwEZvEOAU1iw2rB1pWfZgXUFGyg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    DELL                       B9K   

      FACP                                   DELL                       B9K   

      HPET                                    DELL                       B9K   

      BOOT                                  DELL                       B9K   

      MCFG                                 DELL                       B9K   

      SSDT                                    DELL                       st_ex

      DUMY                                 DELL                       B9K   

      SLIC                                      DELL                       B9K   

     

    Thursday, February 3, 2011 6:36 PM

Answers

All replies

  • "Accelera Comigo" wrote in message news:765bf403-79fe-4d16-a137-954146ab6cdd...

    Hi, please help with a fault.

    I performed an update today on Windows 7.  It has been installed and working well for six months, being connected to the internet and updated roughly once a month.  I bought the OS and installed it over Vista in July 2010.  Today it reports that this is not a genuine copy of Windows, quoting build 7600.  The following is the diagnostic report from the site tool recommended here.

    Thanks, Oliver

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-H7G38-VWPVY-KPJ6J

    Windows Product Key Hash: vfTsIKpPqQPnZqBPVn33LBU8ACY=

    Windows Product ID: 00426-067-8842733-86457

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 4, 2011 1:00 AM
    Moderator
  • Thanks Noel.  I have a new copy on the way and have alerted Paypal.

    Oliver

    Friday, February 4, 2011 3:48 PM