Anti-virus can't connect

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  I suspect that you are referring to the OneCare Safety Scanner - if so, go here: 

  Safety Center Community

  http://boards.msn.com/safetyboards/board.aspx?BoardID=225

   

  If you are referring to OneCare installed on your PC - http://onecare.live.com - your description of the problem doesn't provide enough information. You can try the following:

   

  Virus and Spyware repair tool - http://social.microsoft.com/forums/en-US/onecareupdate/thread/a110d77b-6829-4bc6-8a16-8125e7093913/

  Or you can contact support:

   

  How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

   

  -steve

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  ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~

  • Marked as answer by Stephen BootsMVP, Moderator Tuesday, May 18, 2010 12:31 PM

  Tuesday, May 18, 2010 12:31 PM

  Moderator