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Remove CRM 4.0 Outlook download Icon RRS feed

  • Question

  • Hi Guys,

    After to applying UR-9, appears an "CRM for Outlook" icon in upper right corner of web client. I wonder if there is any way to remove this icon. Any suggest?

    Best Regards

     

    Thursday, May 13, 2010 10:12 PM

Answers

  • http://support.microsoft.com/kb/2004601 

    To turn off the CRM for Outlook button complete the following steps:

    1.  
      1. On the Microsoft Dynamics CRM Application Server click Start, click Run, type Regedit, and then click OK.
      2. Locate the following registry subkey:  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM.
      3. Right-click MSCRM, click New, and then click DWORD (32-bit) Value.
      4. Name the new key DisableOutlookSetupLink.
      5. Right-click DisableOutlookSetupLink, click Modify, and then type 1 to disable the CRM for Outlook button for all users.

    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Friday, May 14, 2010 2:32 AM
    Moderator

All replies

  • http://support.microsoft.com/kb/2004601 

    To turn off the CRM for Outlook button complete the following steps:

    1.  
      1. On the Microsoft Dynamics CRM Application Server click Start, click Run, type Regedit, and then click OK.
      2. Locate the following registry subkey:  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM.
      3. Right-click MSCRM, click New, and then click DWORD (32-bit) Value.
      4. Name the new key DisableOutlookSetupLink.
      5. Right-click DisableOutlookSetupLink, click Modify, and then type 1 to disable the CRM for Outlook button for all users.

    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Friday, May 14, 2010 2:32 AM
    Moderator
  • Thank you Scott.. it works

    Regards 

    Friday, May 14, 2010 2:49 PM