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Windows Vista poduct key is invalid RRS feed

  • Question

  • I've had my computer 2 and 1/2 years and all of a sudden product key is invalid.  I can't get to start button to solve this issue.  Here is diagnostic......  Thanks soooo much for any help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {CE5C399F-8B05-41B0-9F32-8560DB96D959}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CE5C399F-8B05-41B0-9F32-8560DB96D959}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1011161411-4007337989-3096539229</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071129000000.000000+000</Date></BIOS><HWID>42303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>A0D9EDBBC8B2F3C</Val><Hash>oG/llKMzggEjdlfyj++sCibbG1Q=</Hash><Pid>81602-926-2157141-68265</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0342008
    Installation ID: 011051735143208576922461467312297594796576225661505970
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: WQD8Q
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PAAAAAEABwABAAEAAQABAAAAAwABAAEAJJTMBGDudhu84yC+gASIzAaYmGDcUkQs8vSm1bD2uCmsVniq

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            NVIDIA        MCP67-M
      SRAT            AMD           HAMMER  
      HPET            PTLTD         HPETTBL
      BOOT            PTLTD         $SBFTBL$
      MCFG            PTLTD           MCFG  
      TCPA            Phoeni        x      
      SSDT            PTLTD         POWERNOW
      SLIC            HPQOEM        SLIC-MPC



    Shari
    Wednesday, October 13, 2010 5:58 AM

Answers

  • OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            NVIDIA        MCP67-M
      SRAT            AMD           HAMMER  
      HPET            PTLTD         HPETTBL
      BOOT            PTLTD         $SBFTBL$
      MCFG            PTLTD           MCFG  
      TCPA            Phoeni        x      
      SSDT            PTLTD         POWERNOW
      SLIC            HPQOEM        SLIC-MPC

    Hello, Shari

    Judging from the report, it appears that your BIOS is not reporting a valid SLIC table. To quickly get re-activated, you can use the product key from the Certificate of Authenticity (CoA) sticker on the computer.

    If you have a laptop, the sticker should be located on the bottom or possibly in the battery compartment. If you have a desktop, it is usually on one of the sides near a corner.

    After locating the sticker, make note of the product key and go to Start, right click Computer then choose Properties. In the System window, under the Windows activation section click Change product key and type in the key from the CoA sticker then follow the prompts. You will need to choose Phone activation. After calling the activation line do not enter any information and a support agent should come on the line and help you get activated.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    • Marked as answer by sparkle37 Thursday, October 14, 2010 3:29 AM
    Wednesday, October 13, 2010 10:30 PM
    Moderator

All replies

  • OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            NVIDIA        MCP67-M
      SRAT            AMD           HAMMER  
      HPET            PTLTD         HPETTBL
      BOOT            PTLTD         $SBFTBL$
      MCFG            PTLTD           MCFG  
      TCPA            Phoeni        x      
      SSDT            PTLTD         POWERNOW
      SLIC            HPQOEM        SLIC-MPC

    Hello, Shari

    Judging from the report, it appears that your BIOS is not reporting a valid SLIC table. To quickly get re-activated, you can use the product key from the Certificate of Authenticity (CoA) sticker on the computer.

    If you have a laptop, the sticker should be located on the bottom or possibly in the battery compartment. If you have a desktop, it is usually on one of the sides near a corner.

    After locating the sticker, make note of the product key and go to Start, right click Computer then choose Properties. In the System window, under the Windows activation section click Change product key and type in the key from the CoA sticker then follow the prompts. You will need to choose Phone activation. After calling the activation line do not enter any information and a support agent should come on the line and help you get activated.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    • Marked as answer by sparkle37 Thursday, October 14, 2010 3:29 AM
    Wednesday, October 13, 2010 10:30 PM
    Moderator
  • Thanks so much David,   it worked!!!!  Have a good night!!!
    Shari
    Thursday, October 14, 2010 3:29 AM
  • OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            NVIDIA        MCP67-M
      SRAT            AMD           HAMMER  
      HPET            PTLTD         HPETTBL
      BOOT            PTLTD         $SBFTBL$
      MCFG            PTLTD           MCFG  
      TCPA            Phoeni        x      
      SSDT            PTLTD         POWERNOW
      SLIC            HPQOEM        SLIC-MPC

    Hello, Shari

    Judging from the report, it appears that your BIOS is not reporting a valid SLIC table. To quickly get re-activated, you can use the product key from the Certificate of Authenticity (CoA) sticker on the computer.

    If you have a laptop, the sticker should be located on the bottom or possibly in the battery compartment. If you have a desktop, it is usually on one of the sides near a corner.

    After locating the sticker, make note of the product key and go to Start, right click Computer then choose Properties. In the System window, under the Windows activation section click Change product key and type in the key from the CoA sticker then follow the prompts. You will need to choose Phone activation. After calling the activation line do not enter any information and a support agent should come on the line and help you get activated.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    Thursday, October 14, 2010 5:33 AM