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Windows genuine check not working - Windows 7 Professional SP1

    Question

  • Diagnostic below

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-2GYHM-2C76J-WPPGW
    Windows Product Key Hash: pZkHnrPzrv7wWPda/B1RqNjvDfo=
    Windows Product ID: 00371-220-8931761-06348
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {1809730C-C72C-4B9B-B084-A3BB4C2E31C6}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.170512-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Prompt
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Prompt

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1809730C-C72C-4B9B-B084-A3BB4C2E31C6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WPPGW</PKey><PID>00371-220-8931761-06348</PID><PIDType>5</PIDType><SID>S-1-5-21-3597514795-3661315512-2432022640</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2501</Version><SMBIOSVersion major="2" minor="7"/><Date>20140902000000.000000+000</Date></BIOS><HWID>B8270300018400FE</HWID><UserLCID>040B</UserLCID><SystemLCID>040B</SystemLCID><TimeZone>Suomen normaaliaika(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Ohjelmistojen käyttöoikeuspalvelun versio: 6.1.7601.17514

    Nimi: Windows(R) 7, Professional edition
    Kuvaus: Windows Operating System - Windows(R) 7, RETAIL channel
    Aktivointitunnus: c1e88de3-96c4-4563-ad7d-775f65b1e670
    Sovelluksen tunnus: 55c92734-d682-4d71-983e-d6ec3f16059f
    Laajennettu PID: 00371-00212-220-893176-00-1035-7601.0000-3182016
    Asennuksen tunnus: 008931128951251123945836217934439902395731367242423271
    Suoritinvarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Konevarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Käyttöoikeuden URL:     http://go.microsoft.com/fwlink/?LinkID=88341
    Tuotevarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Osittainen tuotetunnus: WPPGW
    Käyttöoikeustila: ilmoitus
    Ilmoituksen syy: 0xC004F200 (ei aito).
    Jäljellä olevat Windowsin käyttöoikeuden tilan palautuskerrat: 4
    Luotettu aika: 7.8.2017 19:47:22

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:7:2017 19:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAAABAABAAEAAAACAAAAAgABAAEAln1iSXjsdLhgGggUBAwOmswBsoKGc8iALnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      FPDT ALASKA A M I
      SSDT IdeRef IdeTable
      BGRT ALASKA A M I
      SSDT IdeRef IdeTable
      SSDT IdeRef IdeTable

    Monday, August 07, 2017 5:05 PM

All replies

  • It appears your product key for Windows 7 Professional came from a now defunct MSDN Subscription account. You will need to purchase a new genuine Windows 7 Pro license and then update the product key. Example

    Carey Frisch

    Tuesday, August 08, 2017 2:25 AM
    Moderator