windows validation RRS feed

  • Question

  • I have recently had to clean up my PC and re install windows - i am now getting an error message saying that my copy of windows is not genuine. I dont have my back up windows CD, and when i try to activate using the product key on the side of my desktop it is not accepting the key code. Does anybody know what to do ?


    i have been told to run MGA Diagnostic Tool and display the results on here for somebody to help me..here are the results:

    Diagnostic Report (1.7.0012.0):
    WGA Data-->
    Validation Status: Invalid Product Key
    Detailed Status: N/A
    Windows Product Key: *****-*****-3F4H6-CWKPV-G8W6D
    Windows Product Key Hash: S0wRt46sBWawWPykjH4ebql1haw=
    Windows Product ID: 55274-640-9591533-23762
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 7203cafe-9b3b-4049-8d08-ab96f7de1275
    Is Admin: Yes
    Registry: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-530-645

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: E:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Allowed
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Allowed
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>7203cafe-9b3b-4049-8d08-ab96f7de1275</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-G8W6D</PKey><PID>55274-640-9591533-23762</PID><PIDType>1</PIDType><SID>S-1-5-21-746137067-1604221776-839522115</SID><SYSTEM><Manufacturer>Packard Bell NEC</Manufacturer><Model>00000000000000000000000</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0170   </Version><SMBIOSVersion major="2" minor="3"/><Date>20050711000000.000000+000</Date></BIOS><HWID>79A93CD70184A05D</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    can anybody help ?

    Saturday, March 24, 2007 6:24 PM


  • Mpr43,

    Right now, your PB computer has a Volume Licensing (VL) edition of XP Pro installed (Line 8), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses are upgrade licenses only and are not permitted to be used as the base or original license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on the computer, because the current installation of XP is an unauthorized installation.

    Although you did not specifically post such, it's likely the Certificate of Authenticity on your PB is for XP Home, which would be the licensed operating system preinstalled by PB when the computer shipped.  The solution to this situation would be to put that installation of Windows back onto the computer using whatever Recovery Solution that was provided by PB.  Unfortunately, in situations where the installed edition of XP is Pro and the COA edition is Home, a clean installation is required.  Please be sure to backup and offload any valuable data before you do the clean installation, since any data on the disk will be destoyed.

    Other posters have written that PB charges a significant sum for replacement Recovery CDs.  An alternative would be to borrow a friend's genuine MS hologram XP Home CDROM used for a systembuilders OEM license, then use that CD plus the PK on your computer's COA (not the friend's PK on their computer) to install XP Home, then do a telephonic activation.  Major manufactuer PKs have been removed from the automatic internet activation system, which is why the automated system will not work.

    Saturday, March 24, 2007 7:36 PM