Mpr43,
Right now, your PB computer has a Volume Licensing (VL) edition of XP Pro installed (Line 8), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2). VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused. Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.
As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers. Also, Volume Licenses are upgrade licenses only and are not permitted to be used as the base or original license for a new computer.
This is why you were seeing the "software counterfeiting" messages on the computer, because the current installation of XP is an unauthorized installation.
Although you did not specifically post such, it's likely the Certificate of Authenticity on your PB is for XP Home, which would be the licensed operating system preinstalled by PB when the computer shipped. The solution to this situation would be to put that installation of Windows back onto the computer using whatever Recovery Solution that was provided by PB. Unfortunately, in situations where the installed edition of XP is Pro and the COA edition is Home, a clean installation is required. Please be sure to backup and offload any valuable data before you do the clean installation, since any data on the disk will be destoyed.
Other posters have written that PB charges a significant sum for replacement Recovery CDs. An alternative would be to borrow a friend's genuine MS hologram XP Home CDROM used for a systembuilders OEM license, then use that CD plus the PK on your computer's COA (not the friend's PK on their computer) to install XP Home, then do a telephonic activation. Major manufactuer PKs have been removed from the automatic internet activation system, which is why the automated system will not work.
