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Having trouble renewing a recently expired one care RRS feed

  • Question

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    Help I am trying to renew a one care subscription and have changed my email and password since originally installed, what do I do to renew?
    Monday, August 11, 2008 7:25 PM

Answers

  • The easiest way to do this is to uninstall One Care and purchase a new subscription using your new e-mail address as your Live ID.

     

    Monday, August 11, 2008 7:57 PM
    Moderator

All replies

  • The easiest way to do this is to uninstall One Care and purchase a new subscription using your new e-mail address as your Live ID.

     

    Monday, August 11, 2008 7:57 PM
    Moderator
  • Note that your LiveID and your email address are usually the same, but they do not have to be. Your subscription ID is the LiveID you used to activate with originally. That LiveID is still valid, even if your email address has changed. You can change the alternate email address for your LiveID at http://account.live.com and renew your OneCare subscription using that LiveID at http://billing.microsoft.com


    If you choose to get a new subscription using a new LiveID based on your new email address, you will need to reinstall OneCare.
    -steve

    Tuesday, August 12, 2008 11:57 AM
    Moderator