Hi GKSPLB,
1. "the only difference between our DEV environment where the plugins are working and the client environment is that the CRM deployment manager user has a "manager" but in our Dev env the "Manager" field is empty. Can this be considered a problem ? if yes
what should be the solution ?"
if you are using the manager field in your plugin code only then there might be an issue there otherwise it has nothing to do with the error.
2. if i understand correctly : there is a plugin that's working fine in your dev environment but giving error after deployment in production (for any entity it is attached to)
in that case since you have successfully deployed the plugin so no issues in plugin registration ; i.e the issue is in the plugin code:
now the things we need to check :
a). check all hardcoded entries in your code like orgname or user name or any guid etc..
b). are the images registered to use with your plugin code are correct ?
c). are you refereing an attribute of your entity to use in plugin that is missing in production but available in production environment.
if it does not help try enable tracing : How to enable tracing in Microsoft Dynamics CRM:
http://support.microsoft.com/kb/907490
and see the trace result : Try to use the
Trace File Viewer built in to the stunnware product. - The full stunnware suite is a product for sale, but this feature happens to be available in free
Community Edition.
http://stunnware.com/default.aspx?area=products&group=swtools4
also you can try to debug the plugin code:
http://msdn.microsoft.com/en-us/library/cc151088.aspx
hope this will help
vishal swami
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