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OneCare running slow - winss.exe and svchost.exe high CPU utilization RRS feed

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    I found that I had inadvertently loaded OneCare on 4 machines.  Since I only use my desktop and laptop normally, I can not speak to how the other two are running.  I'll have to go play with them up to find out.

     

    But I suspect that OneCare goes and looks to Update and it can't because there isn't a valid license.

     

    I just reloaded the free anti-virus, anti-spyware, anti-pop-up, and firewall software I had on the laptop before I purchased OneCare.

     

    I would guess, if someone has a similar problem, then you might need to purchase an extra license for the 4th computer.  However, I don't see a means to Add a fourth or fifth computer to your "Circle".  You might have to pay for 3 more licenses.  I would guess OneCare has something figured out for supporting a workgroup of more than 3 computers.

     

    Moderator?  Any suggestions for adding a 4th computer to the "Circle"?

     

    James

     

     

     

     

    Friday, December 7, 2007 12:26 AM

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    By terms of the license you can only have 3 PCs on a subscription and therefore 3 PCs in a Circle. To run Onecare on a 4th PC you need another subscription with a different LiveID and it won't be able to be added to the original Circle.

    If your PC experience the high CPU with Winss.exe, that is a bug being investigated right now and is not related to having 4 PCs on a single subscription.

    -steve

    Friday, December 7, 2007 1:59 AM
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    By terms of the license you can only have 3 PCs on a subscription and therefore 3 PCs in a Circle. To run Onecare on a 4th PC you need another subscription with a different LiveID and it won't be able to be added to the original Circle.

    If your PC experience the high CPU with Winss.exe, that is a bug being investigated right now and is not related to having 4 PCs on a single subscription.

    -steve

    Friday, December 7, 2007 1:59 AM
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    Stephen - I would ask that you give feedback to the OneCare product staff about the limitation of 3 PC's.  We have three children and therefore four PC's in our household.  With my one LiveID I need to be able to manage their hotmail accounts, family safety, etc. so requiring another LiveID to put one more PC in my circle is very clumsy.  If this product is intended for the home market I would presume the a sizable percentages of homes would have more than 3 PC's.

     

    As another person wrote, I could not find anywhere on the site to purchase a 4th PC subscription so I just went ahead and loaded it on the 4th PC to see what would happen.  It seems to work, but for how long or if it is working completely I don't know.

     

    Please urge the product folks to look at this issue in the future.  Thank you.

     

    Texas Family

    Saturday, December 29, 2007 1:56 PM
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    During the 2.0 beta, in one of the public chats, the OneCare team indicated that something was forthcoming for additional licenses, however nothing has been stated since then and I don't know what form that will take.

    I agree that the ability to have more than 3 PCs on a subscription for a single LiveID for purposes of managing a single subscription is a must have moving forward as more and more people have multiple PC households.

    -steve

     

    Tuesday, January 1, 2008 7:51 PM
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