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win_7 not genuine RRS feed

  • Question

  • i have acer aspire 5532 with genuine win_7 home premium and it had a problem with back light.

    I send it for maintenance for 3 days and they fixed the problem but when i looked my system model it doesn't show the system_model aspire 5532..instead of that it shows system_model ACRPRDCT and after a few second when i restarted my laptop it displayed the message that (the copy of windows is not genuine). how could it happen..Can anyone told me what's wrong with my laptop..I need a solution...plz help me..

    Sunday, August 3, 2014 3:45 AM

Answers

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, August 3, 2014 9:29 AM
    Moderator