Hi Chris,
You do have to set up a specific script on your page, in order for the media and downloads reports to start running. When you click on the "here" link on that page it should take you directly to the help file with the included script. I’m including the text of the help file to make it easy to find.
Insert the download-tracking script
In order for Microsoft Gatineau to collect statistics for the Media & Downloads report, you need to make a small modification to each webpage that contains links to downloads.
· On each webpage that contains links to download files you want to track, in the Microsoft Gatineau page-tracking script tags, paste the following before the msAnalytics.TrackPage(); call:
msAnalytics.EnableLinkTracking();
For example, the Microsoft Gatineau scripts at the bottom of a page might look like this:
<body>
...
<script language="javascript" type="text/javascript" src="http://analytics.live.com/Analytics/msAnalytics.js">
msAnalytics.ProfileID = 'ABCD-1234';
</script>
<script language="javascript" type="text/javascript">
msAnalytics.EnableLinkTracking();
msAnalytics.TrackPage();
</script>
</body>
Important
· The same script is used to track downloads and outbound referrals—only add the script once per page. For example, if the script is added to a page to track downloads, any outbound links on the page will be tracked by default.
· For the link-tracking script to work, the webpage that contains the links must also contain the page-tracking script. For information, see Insert the page-tracking scripts.
· You only need to make this modification to webpages that contain links to download files.
· Do not modify live pages on your web server. To ensure that pages are not taken offline and visitors do not experience a disruption in viewing your site, you can update copies of your webpages, and then upload the modified pages to your web server.
The important part is to add the highlighted line to your script on your webpages.
Thanks!
Brian.
