locked
cannot activate windows XP(it is Genuine) RRS feed

  • Question

  • I formatted and re-installed my orignal XP.
    It was working finefor 30 days. I go to log in and I get a windows product activation box saying I need to activate before logging on I hit yes then get a blue screen inside my desktop.and when i try different methods to activate.(following)
     

    it says it can't connect to the internet though my net is on and connection is alright(i'm on linux now)
    nor the telephone numbers are correct.
    proivde me new numbers(india)or tell me a way to activate my Windows

    and some info
    1.Windows XP Home
    2.It reads OEM software
    3.nope it has OEM software written in black lettering
    4.not many programs work in linux.I need windows.plz help fast.AND I CAN"T LOG-IN.

    .EXE files don't work on Linux.
    • Edited by friendishan Wednesday, July 8, 2009 12:09 PM
    Wednesday, July 8, 2009 11:14 AM

Answers

  • Hello friendishan,

      That is odd, if the phone number changes, an update would be sent to update XP accordingly.  I did read that the Tollfree activation number 1800 111100 or 1600 111100 is for BSNL/MTNL phone lines only.


      I can also provide you the main corprate phone number for Microsoft India (+91 80 40103000). If the activation numbers have changed, they should be able to tell you the new ones. 

    Hope that helps,
    Darin MS
    Wednesday, July 8, 2009 7:20 PM

All replies

  • Hello friendishan,

    Please do a repair reinstallation of Windows.  Here is a good tutorial:  http://michaelstevenstech.com/XPrepairinstall.htm

    When complete, follow these instructions:

    Please refer to the link below and run the MGA Diagnostics tool:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.

     

    Step 2 is to look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the full Product Key that may be printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, July 8, 2009 2:19 PM
  • Hello friendishan,

      That is odd, if the phone number changes, an update would be sent to update XP accordingly.  I did read that the Tollfree activation number 1800 111100 or 1600 111100 is for BSNL/MTNL phone lines only.


      I can also provide you the main corprate phone number for Microsoft India (+91 80 40103000). If the activation numbers have changed, they should be able to tell you the new ones. 

    Hope that helps,
    Darin MS
    Wednesday, July 8, 2009 7:20 PM
  • Diagnostic Report (1.9.0006.1): ----------------------------------------- WGA Data--> Validation Status: Validation Control not Installed Validation Code: 0 Online Validation Code: N/A Cached Validation Code: N/A Windows Product Key: *****-*****-3D296-QQXQJ-BF6D3 Windows Product Key Hash: 6dk2uL8nD96EvDhkzECzq5rYbUk= Windows Product ID: 76477-OEM-2143103-24033 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 5.1.2600.2.00010300.2.0.hom ID: {B747F969-E075-4925-A667-5AA09CB8D9B5}(3) Is Admin: Yes TestCab: 0x0 WGA Version: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Resolution Status: N/A WgaER Data--> ThreatID(s): N/A Version: N/A WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGATray.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {B747F969-E075-4925-A667-5AA09CB8D9B5}1.9.0006.15.1.2600.2.00010300.2.0.homx32*****-*****-*****-*****-BF6D376477-OEM-2143103-240333S-1-5-21-1343024091-926492609-1801674531INTEL_D865GBF_Intel Corp.BF86510A.86A.0053.P13.040122095320040122000000.000000+000D17334E70184806304090409India Standard Time(GMT+05:30)03 109 Licensing Data--> N/A HWID Data--> N/A OEM Activation 1.0 Data--> BIOS string matches: yes Marker string from BIOS: 1A6CD:GENUINE C&C INC Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005 OEM Activation 2.0 Data--> N/A
    Thursday, July 9, 2009 2:31 PM
  • answers to ur questions1.Windows XP Home
    2.It reads OEM software
    3.nope it has OEM software written in black lettering
    4.thanks^^ to the 1st replier now i can use my windows as he gave me the new number
    Thursday, July 9, 2009 2:33 PM