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Dashboard won't start anymore on one machine, works on others

Question

I'm running WHS 2011 and a few months ago I lost the ability to start the dashboard on my desktop machine. When I click the Dashboard icon in the Launchpad (which does start), I can see the DashboardClient.exe starting in Task Manager, then it abruptly ends a second or two later. So far the only info I've been able to find in my search for a fix say to re-generate the certificate for the machine. I've done this a few times and it does not fix the issue. I can remote into the WHS machine from this machine, but can't get the Dashboard to run at all.

The only clues I can find are in the EventManager. I've found two different exceptions, which don't really tell me what's causing the issue, but maybe someone here can decipher the info and help me get this fixed...? Here's the first exception:

Log Name:      Application
Source:        Application Error
Date:          2/16/2013 7:25:25 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Zeus
Description:
Faulting application name: DashboardClient.exe, version: 6.1.8800.16385, time stamp: 0x4d6ed24f
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b8479b
Exception code: 0xe0434352
Fault offset: 0x0000000000009e5d
Faulting process id: 0x1e68
Faulting application start time: 0x01ce0cbe6cdca692
Faulting application path: C:\Program Files\Windows Server\Bin\DashboardClient.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: ab041838-78b1-11e2-b31a-bc5ff472d7ee
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-02-17T03:25:25.000000000Z" />
    <EventRecordID>176587</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Zeus</Computer>
    <Security />
  </System>
  <EventData>
    <Data>DashboardClient.exe</Data>
    <Data>6.1.8800.16385</Data>
    <Data>4d6ed24f</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.18015</Data>
    <Data>50b8479b</Data>
    <Data>e0434352</Data>
    <Data>0000000000009e5d</Data>
    <Data>1e68</Data>
    <Data>01ce0cbe6cdca692</Data>
    <Data>C:\Program Files\Windows Server\Bin\DashboardClient.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>ab041838-78b1-11e2-b31a-bc5ff472d7ee</Data>
  </EventData>
</Event>

Here's the second exception:

Log Name:      Application
Source:        .NET Runtime
Date:          2/17/2013 11:16:05 AM
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Zeus
Description:
Application: DashboardClient.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run()
   at Microsoft.WindowsServerSolutions.DashboardClient.App.Main()

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-02-17T19:16:05.000000000Z" />
    <EventRecordID>177140</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Zeus</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: DashboardClient.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run()
   at Microsoft.WindowsServerSolutions.DashboardClient.App.Main()
</Data>
  </EventData>
</Event>

If you need more info please let me know. Everything else runs smoothly - I am able to run the dashboard on other machines in the network, and backing up still works, although not on this particular machine...

Thanks!

Eddie

Thursday, February 21, 2013 2:23 AM

Answers

0

Sign in to vote
Hi,

Regarding the current issue, I suggest we could try to refer to the following similar threads to see if they could work.

Dashboard not starting..;

http://social.microsoft.com/Forums/eu/whsvailbeta/thread/5eeeae60-bef6-45ed-9bc9-f1af860b5787

Issue with Dashboard Opening

http://social.microsoft.com/Forums/is/whs2011/thread/37570f98-3b08-447a-939b-4b10eab2959a

WHS 2011 - dashboard no longer opens after system restore

http://social.microsoft.com/Forums/en-US/whs2011/thread/a0499923-0ff9-4c23-a571-7142898e9668

Best Regards,

Andy Qi
Andy Qi
TechNet Community Support
- Marked as answer by Andy Qi Monday, March 4, 2013 5:32 AM
Monday, February 25, 2013 9:51 AM

All replies

0

Sign in to vote
Hi,

Regarding the current issue, I suggest we could try to refer to the following similar threads to see if they could work.

Dashboard not starting..;

http://social.microsoft.com/Forums/eu/whsvailbeta/thread/5eeeae60-bef6-45ed-9bc9-f1af860b5787

Issue with Dashboard Opening

http://social.microsoft.com/Forums/is/whs2011/thread/37570f98-3b08-447a-939b-4b10eab2959a

WHS 2011 - dashboard no longer opens after system restore

http://social.microsoft.com/Forums/en-US/whs2011/thread/a0499923-0ff9-4c23-a571-7142898e9668

Best Regards,

Andy Qi
Andy Qi
TechNet Community Support
- Marked as answer by Andy Qi Monday, March 4, 2013 5:32 AM
Monday, February 25, 2013 9:51 AM
0

Sign in to vote

I know it's 18 months ago, but did you resolve this issue?

I just started getting it on just one of my PC's.

Thanks

Justin

Wednesday, August 27, 2014 11:50 AM

Answered by:

Dashboard won't start anymore on one machine, works on others

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