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Dashboard won't start anymore on one machine, works on others RRS feed

  • Question

  • I'm running WHS 2011 and a few months ago I lost the ability to start the dashboard on my desktop machine.  When I click the Dashboard icon in the Launchpad (which does start), I can see the DashboardClient.exe starting in Task Manager, then it abruptly ends a second or two later.  So far the only info I've been able to find in my search for a fix say to re-generate the certificate for the machine.  I've done this a few times and it does not fix the issue.  I can remote into the WHS machine from this machine, but can't get the Dashboard to run at all.

    The only clues I can find are in the EventManager.  I've found two different exceptions, which don't really tell me what's causing the issue, but maybe someone here can decipher the info and help me get this fixed...?  Here's the first exception:

    Log Name:      Application
    Source:        Application Error
    Date:          2/16/2013 7:25:25 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Zeus
    Description:
    Faulting application name: DashboardClient.exe, version: 6.1.8800.16385, time stamp: 0x4d6ed24f
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b8479b
    Exception code: 0xe0434352
    Fault offset: 0x0000000000009e5d
    Faulting process id: 0x1e68
    Faulting application start time: 0x01ce0cbe6cdca692
    Faulting application path: C:\Program Files\Windows Server\Bin\DashboardClient.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: ab041838-78b1-11e2-b31a-bc5ff472d7ee
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-02-17T03:25:25.000000000Z" />
        <EventRecordID>176587</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Zeus</Computer>
        <Security />
      </System>
      <EventData>
        <Data>DashboardClient.exe</Data>
        <Data>6.1.8800.16385</Data>
        <Data>4d6ed24f</Data>
        <Data>KERNELBASE.dll</Data>
        <Data>6.1.7601.18015</Data>
        <Data>50b8479b</Data>
        <Data>e0434352</Data>
        <Data>0000000000009e5d</Data>
        <Data>1e68</Data>
        <Data>01ce0cbe6cdca692</Data>
        <Data>C:\Program Files\Windows Server\Bin\DashboardClient.exe</Data>
        <Data>C:\Windows\system32\KERNELBASE.dll</Data>
        <Data>ab041838-78b1-11e2-b31a-bc5ff472d7ee</Data>
      </EventData>
    </Event>

    Here's the second exception:

    Log Name:      Application
    Source:        .NET Runtime
    Date:          2/17/2013 11:16:05 AM
    Event ID:      1026
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Zeus
    Description:
    Application: DashboardClient.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Windows.Markup.XamlParseException
    Stack:
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
       at System.Windows.Application.RunInternal(System.Windows.Window)
       at System.Windows.Application.Run()
       at Microsoft.WindowsServerSolutions.DashboardClient.App.Main()
    
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name=".NET Runtime" />
        <EventID Qualifiers="0">1026</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-02-17T19:16:05.000000000Z" />
        <EventRecordID>177140</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Zeus</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Application: DashboardClient.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Windows.Markup.XamlParseException
    Stack:
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
       at System.Windows.Application.RunInternal(System.Windows.Window)
       at System.Windows.Application.Run()
       at Microsoft.WindowsServerSolutions.DashboardClient.App.Main()
    </Data>
      </EventData>
    </Event>

    If you need more info please let me know.  Everything else runs smoothly - I am able to run the dashboard on other machines in the network, and backing up still works, although not on this particular machine...

    Thanks!

    Eddie

    Thursday, February 21, 2013 2:23 AM

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