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Can't acces to crm 2011 RRS feed

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    Hi everyone,

    Well my problem is simple. I've just installed a Viartual MAchine of crm2011 to test it.

    I created a VM with windows seerver 2008 R, configured AD, installed SQL server 2008 R and installed CRM 2011.

    But when I try to connect the server, when my creditentials are asked, I filled them (with the admnistrator account) it refuse to me the access.

    I already installed a VM of crm 2011 few days ago and there was no problem. And I followed axactly the same way. So I d'ont understand why I can't acces it.

    which account have I to use to connect me?

    Thanks for help,

    Arka

    Monday, May 30, 2011 12:11 PM

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    Hi,

    Try the following solution and also make sure that server is pinging correctly via hostname  from other computers.

    Edit the "hosts" file (C:\WINDOWS\system32\drivers\etc) and add this line:
    102.54.94.97 yourservername

    * Make sure to replace 102.54.94.97 with your Server IP address.

    Also make sure that you have a binding in IIS with CRM website, what all bindings do you have on the website? Do you also have a host header? also try setting local or domain admin to the CRMAppPool's service account.

    If the above solution does not work then try this:

    Backup the registry before making any changes.

    1.Click Start, click Run, type regedit, and then click OK.
    2.In Registry Editor, locate and then click the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
     
    3.Right-click Lsa, point to New, and then click DWORD Value.
    4.Type DisableLoopbackCheck, and then press ENTER.
    5.Right-click DisableLoopbackCheck, and then click Modify.
    6.In the Value data box, type 1, and then click OK.
     
    2. Reset IIS and test http://servername:5555 if error remains constant try Rebooting the server

    3. If still doesn't work then
        a. Open IIS
        b. Go to the Authentication section of CRM website
        c. Right Click Windows Authentication
        d. Unckeck Kernel Mode - click ok
        e. Reset IIS and test again

     

    Thank You,
    Jehanzeb Javeed,
    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

     



    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    • Marked as answer by Arkanan Tuesday, May 31, 2011 1:04 PM
    Tuesday, May 31, 2011 7:59 AM

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    Hi,

    Try restart IIS service (Type iisreset on command prompt and hit enter) and then try again, you can also make sure that there is no proxy settings in Internet Explorer.

    Thank You,
    Jehanzeb Javeed,
    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile



    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Monday, May 30, 2011 12:18 PM
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    Hi and thanks for your quik response.

    I restarted IIS but nothing changed.

    I've this problem on any computer I used to connect.

    I think the proble come from privilege but I don't know where I could hav make a mistake.

     

    Monday, May 30, 2011 12:25 PM
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    After some personnal research it appears that the problem actually come from the DNS.

    There is a problem with AD annuary: "le domaine spécifié n'existe pas ou n'a pas pu etre contacté".

    Does anybody can help me?

     

    Monday, May 30, 2011 12:45 PM
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    Hi,

    I would suggest you to make sure that Active Directory services are running okay, you can verify fron Server Manager->Roles->Active Directory Domain Services. If you may found any error then restart VM and connect again with the CRM server.

    Thank You,
    Jehanzeb Javeed,
    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile



    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Monday, May 30, 2011 12:45 PM
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    try to add the crm web address to your trusted sites in IE, then set your custom level for the sites to anonymous login.

    If you go to tools - internet options - security tab - click on trusted sites tab - click custom level button - scroll all the way to the bottom you should see the radio button that needs to be selected for anonymous access.

    See if that resolves this issue.

    Jamie Miley
    http://mileyja.blogspot.com
    Linked-In Profile
    Follow Me on Twitter!
    Monday, May 30, 2011 12:55 PM
    Moderator
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    Hi Arkanan,

     

    Can you tell me what error you are getting at login?

    Also can you please add the log file.

     

    regards,

    Khaja Mohiddin
    Monday, May 30, 2011 3:05 PM
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    Hi,

    I don't really have an error. Just it ask me again to connect beacause of wrong creditentials.

    But it the same creditentials I use to connect to my session, as admin.

    I succeeded to connect using ip address, but not domain name. So the problem must come from dns. When I type an "ipconfig" in prompt it says that suffix dns is an other domain of the entreprise. I don't unterstand why the donamin name can't be found by the dns.

    I saw something about share sysvol file but I checked and they already are shared.

    Tuesday, May 31, 2011 7:47 AM
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    Hi,

    Try the following solution and also make sure that server is pinging correctly via hostname  from other computers.

    Edit the "hosts" file (C:\WINDOWS\system32\drivers\etc) and add this line:
    102.54.94.97 yourservername

    * Make sure to replace 102.54.94.97 with your Server IP address.

    Also make sure that you have a binding in IIS with CRM website, what all bindings do you have on the website? Do you also have a host header? also try setting local or domain admin to the CRMAppPool's service account.

    If the above solution does not work then try this:

    Backup the registry before making any changes.

    1.Click Start, click Run, type regedit, and then click OK.
    2.In Registry Editor, locate and then click the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
     
    3.Right-click Lsa, point to New, and then click DWORD Value.
    4.Type DisableLoopbackCheck, and then press ENTER.
    5.Right-click DisableLoopbackCheck, and then click Modify.
    6.In the Value data box, type 1, and then click OK.
     
    2. Reset IIS and test http://servername:5555 if error remains constant try Rebooting the server

    3. If still doesn't work then
        a. Open IIS
        b. Go to the Authentication section of CRM website
        c. Right Click Windows Authentication
        d. Unckeck Kernel Mode - click ok
        e. Reset IIS and test again

     

    Thank You,
    Jehanzeb Javeed,
    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

     



    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    • Marked as answer by Arkanan Tuesday, May 31, 2011 1:04 PM
    Tuesday, May 31, 2011 7:59 AM