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copy of windows vista is no longer genuine after update

    Question

  • After 4 years laptop software says that my copy of windows vista is no longer genuine. Did not have this problem until the system did an automatic update.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {34FA2174-F502-4EDD-9A10-17558594B8EF}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120824-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{34FA2174-F502-4EDD-9A10-17558594B8EF}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3250769037-1849759321-2082139573</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.32</Version><SMBIOSVersion major="2" minor="4"/><Date>20081120000000.000000+000</Date></BIOS><HWID>DB323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>886BA3D87A24730</Val><Hash>i3OqCvNNqEGmEP77d1e47pvqKwc=</Hash><Pid>81602-920-7047721-68654</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAQAAAAAAAwABAAEAeqjatkpZQq16f4LGgvTGBvL0qtNowaxWRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE     
      FACP   HPQOEM  SLIC-MPC
      HPET   INSYDE  SLIC-MPC
      BOOT   INSYDE  INSYDE 
      MCFG   INSYDE     
      ASF!   INTEL    HCG
      SLIC   HPQOEM  SLIC-MPC
      SSDT   INTEL   SataAhci
      SSDT   INTEL   SataAhci


    • Edited by asha85 Sunday, December 16, 2012 7:12 PM
    Saturday, December 15, 2012 10:19 PM

Answers

  • Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.

     Have you been using any form of Registry Cleaner??

     

    First check that the Service is set to start Automatically –

     

    Click on Start,

     in the Search box, type

     

    SERVICES.MSC

     

    and hit the Enter key.

    Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties.

    Make sure that it’s set to Automatic, and click Apply

     

     Once that’s properly set, Start the service – how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

     

     Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results. 

     

    net start slsvc

    sc qc slsvc

    sc queryex slsvc

    sc qprivs slsvc

    sc qsidtype slsvc

    sc sdshow slsvc


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, December 16, 2012 9:21 PM
    Moderator

All replies

  • Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.

     Have you been using any form of Registry Cleaner??

     

    First check that the Service is set to start Automatically –

     

    Click on Start,

     in the Search box, type

     

    SERVICES.MSC

     

    and hit the Enter key.

    Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties.

    Make sure that it’s set to Automatic, and click Apply

     

     Once that’s properly set, Start the service – how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

     

     Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results. 

     

    net start slsvc

    sc qc slsvc

    sc queryex slsvc

    sc qprivs slsvc

    sc qsidtype slsvc

    sc sdshow slsvc


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, December 16, 2012 9:21 PM
    Moderator
  •   Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, December 16, 2012 9:21 PM
    Moderator