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No access to my CD Drive RRS feed

  • Question

  • I have Microsoft Office Xp Standard for Teachers and have lost the CD Drive on my laptop.  I have the original software with my product key but cannot access it because the drive is just gone.  I have loaded all updates via the Internet but still cannot access the drive.  Any ideas?  Last time I played a movie or CD was probably in January so I'm not sure when it disappeared.  Computer is a Gateway that is pretty much connected to wireless 24/7.
    Friday, May 25, 2007 2:03 AM

Answers

  • Go to Start > Run and type in:  devmgmt.msc  
    and press the Enter key.  After the Device Manager
    window opens, scroll down to your DVD/CD-ROM
    drives, click the "+" to expand, then right-click on
    your CD Drive and select Uninstall.  You will
    be prompted to reboot your computer, so reboot
    and Windows XP will reinstall the CD Drive.
    • Marked as answer by JeniferA Thursday, September 11, 2008 7:25 PM
    Friday, May 25, 2007 2:09 AM
    Moderator