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Failed backup RRS feed

  • Question

  • I have WHS in place and working but one of the computer I have connected to the continues to fail backup.  I run CHKDSK on the computer, with switches f and r, it will than backup. I have check the disk health and according to the check they are excellent. I do not touch the computer for 24 hours it will fail backup the next time WHS tries to backup. The computer that fails backup is a Dell 4550 running XP.  Does this indicate that the hard drives are failing?

    Monday, March 15, 2010 4:07 PM

Answers

  • If you are continually having to run chkdsk on your client computer drives to get through the backup then I would think your hard drives are failing.  Typical drive life is 3-6 years - though drives can fail in a variety of ways any time.


    --
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 12:37 PM
    Monday, March 15, 2010 5:06 PM
  • What happens when you run a backup manually? When a backup fails, what reason is reported?
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 12:37 PM
    Monday, March 15, 2010 4:32 PM
    Moderator
  • Can you see any related error messages or warnings in the event viewer of the client? Especially disk or ntfs related issues are interesting.
    Best greetings from Germany
    Olaf
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 12:37 PM
    Monday, March 15, 2010 6:52 PM
    Moderator
  • It will fail and no information of anything specific is in the detail log
    • Marked as answer by Howard_RC Wednesday, March 17, 2010 4:03 PM
    Tuesday, March 16, 2010 12:21 PM
  • No information only that the backup failed.  The reason I used CHKDSK was because the first time the backup fail WHS recommended to run CHKDSK and I did and I did a manual backup which it completed.  But it fail automated backup that same night.

    Thanks
    Howard_RC
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 3:16 PM
    Tuesday, March 16, 2010 12:26 PM
  • Thanks that what I thought it might be since the other computer on the WHS backup fine, I just wanted to get feeling from others if they had this issue before I invest in new hard drives.

    Howard_RC
    • Marked as answer by Howard_RC Wednesday, March 17, 2010 4:03 PM
    Tuesday, March 16, 2010 12:29 PM
  • No information only that the backup failed.  The reason I used CHKDSK was because the first time the backup fail WHS recommended to run CHKDSK and I did and I did a manual backup which it completed.  But it fail automated backup that same night.

    Thanks
    Howard_RC
    If I understand correctly, after running chkdsk you were able to get your client computer to back up? But it failed again that night? What errors did chkdsk report it was fixing?
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 3:16 PM
    Tuesday, March 16, 2010 2:25 PM
    Moderator
  • Yes you are correct in your statement, I did a manual backup and let it sit till that even and it failed automate backup. I will double check to see what it reports, I usually set it up to run on reboot and reboot the computer at the end of day.  It takes several hours for the CHKDSK to run and I do not sit there to see what it reports.  I do not think the CHKDSK report is retained after it is completed.

    Howard_RC

    • Marked as answer by Howard_RC Tuesday, March 16, 2010 5:21 PM
    Tuesday, March 16, 2010 3:16 PM
  • If you open the Application event log for that computer, you should find events with the event source Winlogon. Those should be your boot time chkdsk runs.
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 5:22 PM
    Tuesday, March 16, 2010 4:41 PM
    Moderator
  • I will do that and get back to you.

    Thanks for your help.
    Howard_RC
    • Marked as answer by Howard_RC Friday, March 19, 2010 2:14 PM
    Tuesday, March 16, 2010 5:21 PM
  • Ken I did some checking in the event log and found these to reoccurring errors:


    Event Type: Error

    Event Source: HomeServer

    Event Category: HomeBackup

    Event ID: 770

    Date:  3/16/2010

    Time:  3:05:57 AM

    User:  N/A

    Computer: DELL

    Description:

    Backup set 54 on SERVER failed: Microsoft.HomeServer.Backup.VSS.ShadowVolumeException: Exception from HRESULT: 0x80042308 ---> System.Runtime.InteropServices.COMException (0x80042308): Exception from HRESULT: 0x80042308

       at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.GetSnapshotProperties(Guid SnapshotId)

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)

       --- End of inner exception stack trace ---

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet..ctor(VolumeInfo[] volumes)

       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.RunWithoutCatch()

       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.Run()

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp <blockedhttp://go.microsoft.com/fwlink/events.asp> .

     

     

    Event Type: Error

    Event Source: VolSnap

    Event Category: None

    Event ID: 20

    Date:  3/16/2010

    Time:  3:05:49 AM

    User:  N/A

    Computer: DELL

    Description:

    The shadow copy of volume F: was aborted because of a failed free space computation.

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp <blockedhttp://go.microsoft.com/fwlink/events.asp> .

    Data:

    0000: 00 00 00 00 02 00 58 00   ......X.

    0008: 00 00 00 00 14 00 06 c0   .......À

    0010: 00 00 00 00 9a 00 00 c0   ....š..À

    0018: 04 00 00 00 00 00 00 00   ........

    0020: 00 00 00 00 00 00 00 00   ........

     

    I went to the TECHnet site and got no real answer. Also I found not no event source with the Winlogon.

    Thanks
    Howard_RC

    • Marked as answer by Howard_RC Friday, March 19, 2010 2:14 PM
    Wednesday, March 17, 2010 11:34 AM
  • Ken I did some checking in the event log and found these to reoccurring errors:


    Event Type: Error

    Event Source: HomeServer

    Event Category: HomeBackup

    Event ID: 770

    Date:  3/16/2010

    Time:  3:05:57 AM

    User:  N/A

    Computer: DELL

    Description:

    Backup set 54 on SERVER failed: Microsoft.HomeServer.Backup.VSS.ShadowVolumeException: Exception from HRESULT: 0x80042308 ---> System.Runtime.InteropServices.COMException (0x80042308): Exception from HRESULT: 0x80042308

       at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.GetSnapshotProperties(Guid SnapshotId)

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)

       --- End of inner exception stack trace ---

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet..ctor(VolumeInfo[] volumes)

       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.RunWithoutCatch()

       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.Run()

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp <blockedhttp://go.microsoft.com/fwlink/events.asp> .

     

     

    Event Type: Error

    Event Source: VolSnap

    Event Category: None

    Event ID: 20

    Date:  3/16/2010

    Time:  3:05:49 AM

    User:  N/A

    Computer: DELL

    Description:

    The shadow copy of volume F: was aborted because of a failed free space computation.

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp <blockedhttp://go.microsoft.com/fwlink/events.asp> .

    Data:

    0000: 00 00 00 00 02 00 58 00   ......X.

    0008: 00 00 00 00 14 00 06 c0   .......À

    0010: 00 00 00 00 9a 00 00 c0   ....š..À

    0018: 04 00 00 00 00 00 00 00   ........

    0020: 00 00 00 00 00 00 00 00   ........

     

    I went to the TECHnet site and got no real answer. Also I found not no event source with the Winlogon.

    Thanks
    Howard_RC

    How much free space do you have on the F drive on that client?
    • Marked as answer by Howard_RC Friday, March 19, 2010 11:16 AM
    Wednesday, March 17, 2010 4:47 PM
    Moderator

All replies

  • What happens when you run a backup manually? When a backup fails, what reason is reported?
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 12:37 PM
    Monday, March 15, 2010 4:32 PM
    Moderator
  • If you are continually having to run chkdsk on your client computer drives to get through the backup then I would think your hard drives are failing.  Typical drive life is 3-6 years - though drives can fail in a variety of ways any time.


    --
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 12:37 PM
    Monday, March 15, 2010 5:06 PM
  • Can you see any related error messages or warnings in the event viewer of the client? Especially disk or ntfs related issues are interesting.
    Best greetings from Germany
    Olaf
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 12:37 PM
    Monday, March 15, 2010 6:52 PM
    Moderator
  • It will fail and no information of anything specific is in the detail log
    • Marked as answer by Howard_RC Wednesday, March 17, 2010 4:03 PM
    Tuesday, March 16, 2010 12:21 PM
  • No information only that the backup failed.  The reason I used CHKDSK was because the first time the backup fail WHS recommended to run CHKDSK and I did and I did a manual backup which it completed.  But it fail automated backup that same night.

    Thanks
    Howard_RC
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 3:16 PM
    Tuesday, March 16, 2010 12:26 PM
  • Thanks that what I thought it might be since the other computer on the WHS backup fine, I just wanted to get feeling from others if they had this issue before I invest in new hard drives.

    Howard_RC
    • Marked as answer by Howard_RC Wednesday, March 17, 2010 4:03 PM
    Tuesday, March 16, 2010 12:29 PM
  • No information only that the backup failed.  The reason I used CHKDSK was because the first time the backup fail WHS recommended to run CHKDSK and I did and I did a manual backup which it completed.  But it fail automated backup that same night.

    Thanks
    Howard_RC
    If I understand correctly, after running chkdsk you were able to get your client computer to back up? But it failed again that night? What errors did chkdsk report it was fixing?
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 3:16 PM
    Tuesday, March 16, 2010 2:25 PM
    Moderator
  • Yes you are correct in your statement, I did a manual backup and let it sit till that even and it failed automate backup. I will double check to see what it reports, I usually set it up to run on reboot and reboot the computer at the end of day.  It takes several hours for the CHKDSK to run and I do not sit there to see what it reports.  I do not think the CHKDSK report is retained after it is completed.

    Howard_RC

    • Marked as answer by Howard_RC Tuesday, March 16, 2010 5:21 PM
    Tuesday, March 16, 2010 3:16 PM
  • If you open the Application event log for that computer, you should find events with the event source Winlogon. Those should be your boot time chkdsk runs.
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by Howard_RC Tuesday, March 16, 2010 5:22 PM
    Tuesday, March 16, 2010 4:41 PM
    Moderator
  • I will do that and get back to you.

    Thanks for your help.
    Howard_RC
    • Marked as answer by Howard_RC Friday, March 19, 2010 2:14 PM
    Tuesday, March 16, 2010 5:21 PM
  • Ken I did some checking in the event log and found these to reoccurring errors:


    Event Type: Error

    Event Source: HomeServer

    Event Category: HomeBackup

    Event ID: 770

    Date:  3/16/2010

    Time:  3:05:57 AM

    User:  N/A

    Computer: DELL

    Description:

    Backup set 54 on SERVER failed: Microsoft.HomeServer.Backup.VSS.ShadowVolumeException: Exception from HRESULT: 0x80042308 ---> System.Runtime.InteropServices.COMException (0x80042308): Exception from HRESULT: 0x80042308

       at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.GetSnapshotProperties(Guid SnapshotId)

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)

       --- End of inner exception stack trace ---

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet..ctor(VolumeInfo[] volumes)

       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.RunWithoutCatch()

       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.Run()

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp <blockedhttp://go.microsoft.com/fwlink/events.asp> .

     

     

    Event Type: Error

    Event Source: VolSnap

    Event Category: None

    Event ID: 20

    Date:  3/16/2010

    Time:  3:05:49 AM

    User:  N/A

    Computer: DELL

    Description:

    The shadow copy of volume F: was aborted because of a failed free space computation.

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp <blockedhttp://go.microsoft.com/fwlink/events.asp> .

    Data:

    0000: 00 00 00 00 02 00 58 00   ......X.

    0008: 00 00 00 00 14 00 06 c0   .......À

    0010: 00 00 00 00 9a 00 00 c0   ....š..À

    0018: 04 00 00 00 00 00 00 00   ........

    0020: 00 00 00 00 00 00 00 00   ........

     

    I went to the TECHnet site and got no real answer. Also I found not no event source with the Winlogon.

    Thanks
    Howard_RC

    • Marked as answer by Howard_RC Friday, March 19, 2010 2:14 PM
    Wednesday, March 17, 2010 11:34 AM
  • Ken I did some checking in the event log and found these to reoccurring errors:


    Event Type: Error

    Event Source: HomeServer

    Event Category: HomeBackup

    Event ID: 770

    Date:  3/16/2010

    Time:  3:05:57 AM

    User:  N/A

    Computer: DELL

    Description:

    Backup set 54 on SERVER failed: Microsoft.HomeServer.Backup.VSS.ShadowVolumeException: Exception from HRESULT: 0x80042308 ---> System.Runtime.InteropServices.COMException (0x80042308): Exception from HRESULT: 0x80042308

       at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.GetSnapshotProperties(Guid SnapshotId)

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)

       --- End of inner exception stack trace ---

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)

       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet..ctor(VolumeInfo[] volumes)

       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.RunWithoutCatch()

       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.Run()

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp <blockedhttp://go.microsoft.com/fwlink/events.asp> .

     

     

    Event Type: Error

    Event Source: VolSnap

    Event Category: None

    Event ID: 20

    Date:  3/16/2010

    Time:  3:05:49 AM

    User:  N/A

    Computer: DELL

    Description:

    The shadow copy of volume F: was aborted because of a failed free space computation.

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp <blockedhttp://go.microsoft.com/fwlink/events.asp> .

    Data:

    0000: 00 00 00 00 02 00 58 00   ......X.

    0008: 00 00 00 00 14 00 06 c0   .......À

    0010: 00 00 00 00 9a 00 00 c0   ....š..À

    0018: 04 00 00 00 00 00 00 00   ........

    0020: 00 00 00 00 00 00 00 00   ........

     

    I went to the TECHnet site and got no real answer. Also I found not no event source with the Winlogon.

    Thanks
    Howard_RC

    How much free space do you have on the F drive on that client?
    • Marked as answer by Howard_RC Friday, March 19, 2010 11:16 AM
    Wednesday, March 17, 2010 4:47 PM
    Moderator
  • The drive has over 70% free space. 

    Thanks

    Howard_RC 

    Friday, March 19, 2010 11:15 AM