Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Windows Vista said to be non-genuine copy RRS feed

 > 

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

     

    Hi John,

     

      In order to recieve the best support, we request all users initially go to http://www.microsoft.com/genuine/ and click the "Validate Windows" button. If there are any problems, look to the lower left of the page for a light gray error code similar to this [0xc004c4a8]. Record this code then run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, click the "Copy" button, then paste the report and the error code, into a response message in this thread.


    Thank you,
    Darin Smith
    WGA Forum Manager 
    Monday, October 15, 2007 7:58 PM