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genuine validation failure notice message RRS feed

  • Question

  • hi I recently found out about my product having a genuine service not validated, and I reviewed what the problem was, but the thing that it is bugging my system is the message that appears on my background, I've already changed the settings in the Microsoft page, i set it to not alert me anymore, but it still shows up. Is there any way it can be turned off? So it wont pup up everytime i log in. It also blacks my background settings, it changes it to a black background.
    Tuesday, July 21, 2009 4:39 AM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Friday, July 31, 2009 4:58 PM

All replies

  • Hello ces55,

    The WGA Notifications Utility is telling you that you have a nongenuine installation of Windows on your computer.

    Please refer to the link below and run the MGA Diagnostics tool:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.

     

    Step 2 is to look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the full Product Key that may be printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, July 21, 2009 3:58 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Friday, July 31, 2009 4:58 PM