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Re: Lost Product Key or Product Key not provided on cover RRS feed

  • Question

  • I bought a computer about 7 months ago.I had not known about the product key before.One day when I was trying to get service pack 2 I couldn't because I needed my computer's product key.I found my product ID in My computer's properties but could not find the product key.I was wondering if you could help me.

     

                              Thanks and try to reply to me as fast as possible. 

     

    The product ID would be 55274-649-6478953-23852.

    Sunday, December 30, 2007 7:16 PM

Answers

  • Muddyduck,

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    My prediction is that you will have a Blocked or Invalid Product Key.

    Monday, December 31, 2007 4:01 PM