Install current OneCare on new PC said it's expired RRS feed

  • Question

  • Just bought a new  PC to replace my old one and installed OneCare on it, but it said my subcription expired, which shouldn't be for another 6 month.
    Wednesday, December 16, 2009 3:44 AM


  • Did you activate with your subscription LiveID?
    If you did:
    If your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time. If it is incorrect, change it and restart the computer.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    If you did not activate, you need to do that as there is no trial and it will be expired on installation, requiring activation.


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Wednesday, December 16, 2009 1:33 PM