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  • Question

  • A computer repair shop replaced my hard drive. When reinstalling Office 2003 they did not install the version that came with my computer. They installed Microsoft Office Professional Edition 2003 which does not pass the validation test as this copy was issued to a large corporation. If I remove this version will I be able to install the Microsoft Office Basic Edition 2003 that came with my computer? It has not been opened as it was pre-loaded at Dell before shipping. It has the product key label on the back. I'm afraid this will error out if Microsoft thinks I'm trying to install it on a 2nd computer in lieu of the one it was originally sent with. If it's succesful do you think I'll encounter a problem restoring my files from my back up disk? I don't want to lose the information, especially Excel documents. - Thanks - Danny S.
    Monday, September 14, 2009 4:14 PM

Answers

  • Hello Danny S,

    In Start>All Programs>Office, look for the "Save My Settings" Wizard.  If you run that it will save all of your Office settings so that you won't lose them.  Please see this MS KB for directions:  http://support.microsoft.com/kb/826809

    Uninstalling Office will not in any way delete or alter your saved documents.  BUT, it never hurts to have 'em backed up, just in case :-)

    Next, go to the Add or Remove Programs applet in Control Panel and uninstall the nongenuine Office.

    Restart twice.

    Install the Dell supplied Office Basic 2003 from the supplied CDs.  Restart, then open some Office programs to ensure everything is working.

    Next, visit Microsoft Updates to get all the updates and Service Packs for Office 2003.  Finally, bring back your settings by following the directions in the KB above.


    If this is the first time you are using the Office Basic 2003 CDs, you will not have any problems with activation or validation.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Monday, September 14, 2009 8:37 PM
    Monday, September 14, 2009 4:38 PM

All replies

  • Hello Danny S,

    In Start>All Programs>Office, look for the "Save My Settings" Wizard.  If you run that it will save all of your Office settings so that you won't lose them.  Please see this MS KB for directions:  http://support.microsoft.com/kb/826809

    Uninstalling Office will not in any way delete or alter your saved documents.  BUT, it never hurts to have 'em backed up, just in case :-)

    Next, go to the Add or Remove Programs applet in Control Panel and uninstall the nongenuine Office.

    Restart twice.

    Install the Dell supplied Office Basic 2003 from the supplied CDs.  Restart, then open some Office programs to ensure everything is working.

    Next, visit Microsoft Updates to get all the updates and Service Packs for Office 2003.  Finally, bring back your settings by following the directions in the KB above.


    If this is the first time you are using the Office Basic 2003 CDs, you will not have any problems with activation or validation.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Monday, September 14, 2009 8:37 PM
    Monday, September 14, 2009 4:38 PM
  • Dan at IT Associates

    Thank you for help. The step by step insturctions were easy to follow and I was able to install my Office Basics 2003 without any problems. I appreciate your time and effort.

    Danny S.
    Tuesday, September 15, 2009 12:54 PM
  • Hello Danny S,

    You're welcome!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, September 15, 2009 2:46 PM