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email sending issues

    Question

  • Hello

    Over the past 24 hours I have been getting postmaster@hotmail emails saying my sent mails have been delayed followed by a failure message. It now appears that no messages are being sent.

    Please advise ASAP as thus is a business account

    Wednesday, July 13, 2016 12:13 PM

Answers

  • I'd ask them over here.

    http://answers.microsoft.com/en-us/outlook_com/forum/oemail

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Wednesday, July 13, 2016 12:15 PM
    Moderator
  • In order for us to further investigate this issue,  please provide us the affected email account and the complete bounce message (or error message) you've received so we can determine the root cause of this issue. To do so, please follow the steps below:

    1. Right-click the bounce message on your Inbox.

    2. Choose the View message source option on the drop down menu. You will be seeing a new window containing the e-mail message headers and its content.

    After doing so, kindly post the message source with all the components of the bounce message such as:

    > Final-Recipient

    > Action

    > Status

    > Diagnostic-Code


    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Wednesday, July 13, 2016 2:59 PM
    Moderator

All replies

  • I'd ask them over here.

    http://answers.microsoft.com/en-us/outlook_com/forum/oemail

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Wednesday, July 13, 2016 12:15 PM
    Moderator
  • In order for us to further investigate this issue,  please provide us the affected email account and the complete bounce message (or error message) you've received so we can determine the root cause of this issue. To do so, please follow the steps below:

    1. Right-click the bounce message on your Inbox.

    2. Choose the View message source option on the drop down menu. You will be seeing a new window containing the e-mail message headers and its content.

    After doing so, kindly post the message source with all the components of the bounce message such as:

    > Final-Recipient

    > Action

    > Status

    > Diagnostic-Code


    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Wednesday, July 13, 2016 2:59 PM
    Moderator