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Why was my Windows 7 Ultimate Product Key Blocked after 7 months? RRS feed

  • Question

  • Seven Months ago, I bought an iMac and I installed Windows 7 Ultimate, which I bought from Amazon separately, using boot camp. I have been using both mac and Windows fine since then, but the other day when I booted up Windows, it said that this copy of Windows was not genuine on the bottom right corner of my desktop. I went onto control panel and re-entered my product key, however it said that the key had been blocked by Microsoft as I might have been a victim of software piracy. I paid good money for my copy of Windows so I don't want to buy another copy. Will the fact that Microsoft has blocked the key mean that I cannot use the full functionality of Windows? How do I get the key un-blocked by Microsoft so that I can get rid of the message?

    Friday, April 22, 2011 4:38 PM

Answers

All replies

  • "hazzab" wrote in message news:77a55a30-04b5-45b5-907a-b29d41f6970d...

    Seven Months ago, I bought an iMac and I installed Windows 7 Ultimate, which I bought from Amazon separately, using boot camp. I have been using both mac and Windows fine since then, but the other day when I booted up Windows, it said that this copy of Windows was not genuine on the bottom right corner of my desktop. I went onto control panel and re-entered my product key, however it said that the key had been blocked by Microsoft as I might have been a victim of software piracy. I paid good money for my copy of Windows so I don't want to buy another copy. Will the fact that Microsoft has blocked the key mean that I cannot use the full functionality of Windows? How do I get the key un-blocked by Microsoft so that I can get rid of the message?


    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 22, 2011 4:57 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-H2379-FQH6C-4QPKX
    Windows Product Key Hash: uxfBM2JYztdQhZRHUfxgx8Mswuo=
    Windows Product ID: 00426-067-8843831-86364
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {AFFCD3B5-1E71-40B6-AA2B-664928EAEE37}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Barnes\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AFFCD3B5-1E71-40B6-AA2B-664928EAEE37}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4QPKX</PKey><PID>00426-067-8843831-86364</PID><PIDType>5</PIDType><SID>S-1-5-21-1285369335-2633061435-1385560403</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>iMac10,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>   IM101.88Z.00CC.B00.0909031926</Version><SMBIOSVersion major="2" minor="4"/><Date>20090903000000.000000+000</Date></BIOS><HWID>AAB93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-884383-00-2057-7600.0000-1122011
    Installation ID: 014375685641835972647996156014782096850121205952251594
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4QPKX
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 22/04/2011 18:02:08
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:22:2011 16:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEAln0SSkIn/IGcKaZk6HWaiE6PTG5K3Ga8Rso=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC APPLE Apple00
      FACP APPLE Apple00
      HPET APPLE Apple00
      MCFG APPLE Apple00
      APIC APPLE Apple00
      ASF! APPLE Apple00
      SBST APPLE Apple00
      ECDT APPLE Apple00
      SSDT APPLE CpuPm
      SSDT APPLE CpuPm
      SSDT APPLE CpuPm
    Friday, April 22, 2011 5:02 PM
  • "hazzab" wrote in message news:169b95be-c95c-4dda-a5f3-8cbec5e99d46...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-H2379-FQH6C-4QPKX
    Windows Product Key Hash: uxfBM2JYztdQhZRHUfxgx8Mswuo=
    Windows Product ID: 00426-067-8843831-86364
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
     

    Your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... ......
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     
    Also - have a look at this video....
     
     
    http://www.youtube.com/watch?v=hzqNNiOM0cs
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 22, 2011 5:05 PM
    Moderator
  • thanks, i saw the video and my disc is all of the things that he said meant that i had a fake disc. It is really annoying. Is there anything that i can do, because it has been way more than 45 days since i bought the disc from the seller on amazon? Can i still get a full refund from the seller?
    Friday, April 22, 2011 5:15 PM
  • "hazzab" wrote in message news:0819d39d-85d7-422b-8190-5807b9692d95...
    thanks, i saw the video and my disc is all of the things that he said meant that i had a fake disc. It is really annoying. Is there anything that i can do, because it has been way more than 45 days since i bought the disc from the seller on amazon? Can i still get a full refund from the seller?

    If you don't try, you won't know :)
    It's still worth letting Amazon and MS know about it anyhow - if the seller is still around it may be the complaint that gets him thrown off Amazon, and at least it will flag him as dodgy to both, so they can watch him or take other action as required.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 22, 2011 6:14 PM
    Moderator