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can someone please helpme ijust bought onecare and cant even get the installer to open RRS feed

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    i just bought one care at the store when i put the disc in a window pops up saying "The procedure entry point GetProcessID could not be located in the dynamic link library KERNEL32.dll"       could someone please help me so i can install my onecare
    • Moved by Donna EdwardsMVP Saturday, July 11, 2009 10:27 PM (From:CRM)
    • Moved by Carey FrischMVP Monday, July 13, 2009 3:40 AM Moved to proper category. (From:Office Genuine Advantage Validation Issues (Office))
    Saturday, July 11, 2009 2:56 AM

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    what OS and SP versions are you trying to install it on to ? .
    On XP it requires SP2 to install and it won't work correctly until you have it upgraded to SP3.
    Thanks,
    Arvind
    Saturday, July 11, 2009 10:35 AM

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