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Been running Windows 7 for years, all of a sudden, I'm being told it's not a genuine copy

Question
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Had my laptop running same version of W7 for years. It's an official copy from Microsoft direct. Yesterday a load of updates installed and today I'm getting the 'it needs to be validated' box - when I do, it's not accepted. Here is the log:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XPV9Q-BMFVX-VR6T7
Windows Product Key Hash: WwtpiU22ATt5jAQEnsyRvtmHMhU=
Windows Product ID: 00371-177-6182396-85044
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {07252168-7BF7-42E3-8523-D96C13FDB838}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{07252168-7BF7-42E3-8523-D96C13FDB838}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VR6T7</PKey><PID>00371-177-6182396-85044</PID><PIDType>5</PIDType><SID>S-1-5-21-143365349-2080781676-2139757605</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 7520 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.33</Version><SMBIOSVersion major="2" minor="4"/><Date>20080506000000.000000+000</Date></BIOS><HWID>920F0C00018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>5DF407AC1E0734</Val><Hash>l8aU/37e2FiCnpHqhsjUcFM2PIY=</Hash><Pid>81602-922-0770687-68985</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-618239-00-1033-7600.0000-2792010
Installation ID: 018740575142195270205766129343374926194301194553667570
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VR6T7
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 11/12/2014 20:33:13
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:11:2014 08:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: NAAAAAAABQABAAEAAAABAAAAAwABAAEAeqhA93aZmGAUMjyylljO4aCu5Fx4MxBmKpZ4qg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP NVIDIA MCP67-M
HPET PTLTD HPETTBL
BOOT PTLTD $SBFTBL$
MCFG Nvidia NVDAACPI
SLIC ACRSYS ACRPRDCT
SSDT PTLTD POWERNOW
Thanks in advance for any help.Thursday, December 11, 2014 8:41 PM
Answers
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MS have since changed their advice on this patch...
See the notes in http://support.microsoft.com/kb/3004394
- it is not advised to uninstall the update if already installed as it may
cause other issues.MS have since
released a new patch designed to resolve the issues caused bythe failed patch..http://support.microsoft.com/kb/3024777
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Marked as answer by cottontailkitchen Friday, December 12, 2014 10:10 AM
Friday, December 12, 2014 7:18 AMModerator
All replies
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Same thing happened to me today after a Microsoft update. Win 7 Professional purchased by me for my ASROCK Z77 MB by me personally with the shiny seal and all. Microsoft stuff is crap. If they had a Photoshop for Ubunto to Red Hat or whatever I would ditch it ASAP. Windows is beast for S/W developers like myself.
How many other victims of the last push are out there.
Thursday, December 11, 2014 9:34 PM -
Same here. Win 7 Home Pre
- Edited by MrMi Thursday, December 11, 2014 9:52 PM
Thursday, December 11, 2014 9:50 PM -
I feel the same way after yesterday. Chasing and targeting your customers for someones "counterfeiting" is ridiculous. Go after the pirates themselves! Why in late 2014 is a company STILL charging $149.99 for an operating system?!! Why not just charge $29.99 for it? That in itself eliminates the potential for pirating. I'm moving to OSX soon and Android is coming along nicely. I'm getting so fed up with Windows because it is such a target for malware then Microsoft has the audacity to make one re activate the software after reformatting? Come on Microsoft, get real! Leave Windows 7 users alone and spend all your time and money making Win 10 better!Thursday, December 11, 2014 10:24 PM
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MS have since changed their advice on this patch...
See the notes in http://support.microsoft.com/kb/3004394
- it is not advised to uninstall the update if already installed as it may
cause other issues.MS have since
released a new patch designed to resolve the issues caused bythe failed patch..http://support.microsoft.com/kb/3024777
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Marked as answer by cottontailkitchen Friday, December 12, 2014 10:10 AM
Friday, December 12, 2014 7:18 AMModerator -
Oh dear, I already uninstalled it after reading the response to other problems. Too impatient! Anyway, uninstalling it has had no effect, I still get the 'needs validating' box back up after start up. I've tried downloading the other patch mentioned that uninstalls it & run that but nothing happens beyond the 'allow the programme to make changes box' after double clicking. Presumably nothing happens since the original update is not there. Not sure what to do now?Friday, December 12, 2014 9:31 AM
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UPDATE: I restored my computer to the pre-deletion of KB3004394 & ran the fix suggested above and I can at least so far check for updates successfully and no request validation box has popped up so far. Unfortunately, I can't confirm by attempting to validate as I accidentally hit 'block' in the browser & can't work out how to reverse that! Anyway, I think the fact that I can check for updates indicates all seems to be fixed...for the moment anyway. Thanks very much for your help.Friday, December 12, 2014 10:10 AM
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Firefox and WGA don't get on too well anyhow - try using Internet Explorer instead for validation www.microsoft.com/genuine/validate
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Friday, December 12, 2014 12:40 PMModerator