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Another Toshiba laptop genuine vista SNAFU 0xC004E003 RRS feed

  • Question

  • "This copy of windows is not genuine" etc. Run the activation wizard and it fails. Changed product key from OEM to COA SLP to no avail. Ran diagnostics which seemed happy but the validation tool returns the feckless response :-

    "Validation Incomplete

    The validation service is unable to determine whether this copy of Windows Vista is genuine.

    Recommended Solution

    Run validation again later"

    The activation wizard doesn't give me a phone option, though I may try with it off-net to see if that changes. WGA Diagnostic tool.....

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F

    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=

    Windows Product ID: 89578-OEM-7332157-00237

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

    ID: {CE908FAC-F5B9-4604-9F3C-FAA3054584E0}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6001.longhorn_rtm.080118-1840

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 102

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{CE908FAC-F5B9-4604-9F3C-FAA3054584E0}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-2182631947-621871927-210813544</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L300D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.90   </Version><SMBIOSVersion major="2" minor="4"/><Date>20090604000000.000000+000</Date></BIOS><HWID>88313507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6001.18000

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89578-00146-321-500237-02-2057-6001.0000-2772010

    Installation ID: 006316628176890603851950546556493351665932568282098636

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: RJ34F

    License Status: Notification

    Notification Reason: 0xC004F059.

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJSQpkzWEuxW57iRkKZSw8qN8vSwqnzCrFZz+3iq

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: no, invalid SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC TOSINV TOSINV00

      FACP TOSINV TOSINV00

      HPET TOSINV TOSINV00

      BOOT TOSINV TOSINV00

      MCFG TOSINV TOSINV00

      SLIC TOSINV TOSINV00

      SSDT AMD   PowerNow

     

     

    Monday, October 4, 2010 9:29 AM

Answers

  • "P D Thompson" wrote in message news:77c63b89-0159-4888-91ab-257c1fc93a15...

    "This copy of windows is not genuine" etc. Run the activation wizard and it fails. Changed product key from OEM to COA SLP to no avail. Ran diagnostics which seemed happy but the validation tool returns the feckless response :-

    "Validation Incomplete

    The validation service is unable to determine whether this copy of Windows Vista is genuine.

    Recommended Solution

    Run validation again later"

    The activation wizard doesn't give me a phone option, though I may try with it off-net to see if that changes. WGA Diagnostic tool.....

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F

    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=

    Windows Product ID: 89578-OEM-7332157-00237

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

     

     

    Licensing Data-->

    Software licensing service version: 6.0.6001.18000

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: RJ34F

    License Status: Notification

    Notification Reason: 0xC004F059.

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: no, invalid SLIC table

    Windows marker version: N/A

    It would seem that your Windows installation is unable to find the SLIC table in the BIOS to validate the OEM SLP license key you are using. Please check the COA sticker on your machine - if it's for Vista Home Premium, then use the Change Product Key option to change the key to that one, and then activate your machine by Telephone.
     
    To access the Change Product Key Wizard -
    Click on the Start Button
    In the Search box, type
    SLUI   3
    and hit the Enter key
    this should bring up the wizard - simply follow the instructions.
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, October 13, 2010 8:30 PM
    Monday, October 4, 2010 10:35 AM
    Moderator

All replies

  • "P D Thompson" wrote in message news:77c63b89-0159-4888-91ab-257c1fc93a15...

    "This copy of windows is not genuine" etc. Run the activation wizard and it fails. Changed product key from OEM to COA SLP to no avail. Ran diagnostics which seemed happy but the validation tool returns the feckless response :-

    "Validation Incomplete

    The validation service is unable to determine whether this copy of Windows Vista is genuine.

    Recommended Solution

    Run validation again later"

    The activation wizard doesn't give me a phone option, though I may try with it off-net to see if that changes. WGA Diagnostic tool.....

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F

    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=

    Windows Product ID: 89578-OEM-7332157-00237

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

     

     

    Licensing Data-->

    Software licensing service version: 6.0.6001.18000

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: RJ34F

    License Status: Notification

    Notification Reason: 0xC004F059.

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: no, invalid SLIC table

    Windows marker version: N/A

    It would seem that your Windows installation is unable to find the SLIC table in the BIOS to validate the OEM SLP license key you are using. Please check the COA sticker on your machine - if it's for Vista Home Premium, then use the Change Product Key option to change the key to that one, and then activate your machine by Telephone.
     
    To access the Change Product Key Wizard -
    Click on the Start Button
    In the Search box, type
    SLUI   3
    and hit the Enter key
    this should bring up the wizard - simply follow the instructions.
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, October 13, 2010 8:30 PM
    Monday, October 4, 2010 10:35 AM
    Moderator
  •  "Please check the COA sticker on your machine - if it's for Vista Home Premium, then use the Change Product Key option to change the key to that one, and then activate your machine by Telephone.
     
    To access the Change Product Key Wizard - 
    Click on the Start Button
    In the Search box, type
    SLUI   3
    and hit the Enter key
    this should bring up the wizard - simply follow the instructions."

     

    COA label missing, unfortunately. Even sticker missing that may give clue about version from top of laptop.

     

    Can't get to a telephone option with existing code. Changed it to one I used on another machine I built and now get the option to use phone...... sorted.

    Good job I had another product key to bluff it with.

    Monday, October 4, 2010 12:09 PM
  • Hello, P D Thompson

    You can only have one install per key. Using the key from another computer will invalidate the other installs.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    Monday, October 4, 2010 11:37 PM
    Moderator
  • "You can only have one install per key. Using the key from another computer will invalidate the other installs."

    we'll cross that bridge if and when we get to it. I'm not even sure if the key is currently in use anyway as I used it to evaluate Vista in a multi-boot config and it'll either be running XP or Windows 7 now. Either way the tosh laptop did have a valid licence purchased with it so my conscience is clear.

    This forum section is clear testimony to the whole licensing and validation scheme being not fit for purpose.

     

    Phil

    Tuesday, October 5, 2010 9:23 AM