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Active user in office365 not active in CRM 2016 sandbox RRS feed

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    I created a sandbox, and 1 of the users who is active in the production instance is not active in the sandbox. He is active in office 365, so what could be causing this? I do not have any security groups set up.

    Thanks.

    Tuesday, October 4, 2016 9:18 PM

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    Have you tried unallocating the O365 CRM license from the user and re-assigning ...may be something as simple as this.

    Many thanks, Gary

    • Proposed as answer by Gareth_N Monday, February 6, 2017 4:44 PM
    Thursday, October 6, 2016 3:12 PM