I have a valid key code for xp but do not have a cd and want to reinstall on my computer RRS feed

  • Question

  • nees to replace hard drive and want to reinstall xp but cannot find cd
    Monday, July 6, 2009 1:33 PM


All replies

  • Hello jjmiranti,

    We request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Step 2 is telling us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, July 6, 2009 3:34 PM
  • Hello jjmiranti,

      Please see the "Replacement OEM or system builder software media" section of support doc KB326246 (http://support.microsoft.com/default.aspx/kb/326246)

    Thank you,
    Darin MS
    Monday, July 6, 2009 7:22 PM